Eileen Pokriefka DO

Dr Pokriefka has been our family pediatrician for 30 years. Unfortunately, the office staff has gone downhill tremendously! My daughter has left messages in regards to caring for her almost 8 month old baby that has covid. The medical assistant doesn't return calls and is one of the rudest people I have ever come across. Poor baby has conjestion in his chest. My daughter asked for a nebulizer. The medical assistant said the doctor wouldn't give one for a stuffy nose. My daughter told her again that his nose was fine, but he was wheezing and had conjestion in his chest. The MA was very rude and hung up on her. Sad but my family will be leaving this practice after so long. The office staff is a very direct reflection on the practice.
Apr 22nd, 2022

Jan 21st, 2022

I wouldnt even give this so called doctor a star but had to for this review. From the start I should have switched doctors, she told me as a first time mom to not pump so I dont have an over supply. She ignored my concerns about my daughter having a tongue tie, said she does not but she in fact does. My daughter tested positive for RSV and three weeks later we had her scheduled 4 month appointment which doctor Pokriefka denied her medical attention because my daughter was congested. Claimed they arent set up for sick patients but yet you have a sick waiting room WORST DOCOTR EVER!!!!
Jan 8th, 2022

Do not bring your children to this office. I NEVER get a hold of the office on my first call whether its to make an appointment, prescription refills, or medical questions. I have to call multiple times and leave multiple messages before anyone calls back. Ive had questions and concerns about my child on different occasions and either I never get a call back or currently Ive been waiting 3 weeks to an answer about a medication. They ask you to arrive 20 mins before your appointment but youll be in the waiting room for a minimum of 30 mins and another 20-30 mins in the exam room waiting for Dr. P. We wait about 1 hour every single visit before we see Dr. P. Each visit is then rushed and uninformative. Ive already spoke to an office manager about these issues, but it continues to happen. Currently looking for a new pediatrician.
Feb 2nd, 2022

Dr. Pokriefka is the absolute worst doctor I've ever seen. My son is 15 months old and she refused him care because he has a runny nose. During the screening process when you come to the office a runny nose is not one they ask when screening for covid 19. So when the nurse came in to ask if I had any concerns. I explained he's teething so I have concerns about him pulling his ears and his runny nose. The nurse asked Dr. Pokriefka if she would still see him with this new covid symptom and doctor Pokriefka refused care to my son because he has a runny nose. She stated I'd need to reschedule as a telemedicine visit. She should lose her license for refusing care to a toddler over a runny nose. The new doctors office I'm taking him to said they will absolutely see him and if he needed anything else in the mean time till his appointment to just give them a call. I already feel relieved I've left her office. Her staff have always been kind to me but Dr. Pokriefka is THE WORST PROVIDER. Please find another doctor dont give her a chance to neglect your child!
Oct 11th, 2021