The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Comfort Inn hotel in Warren, MI will get you rested and ready for anything. We are located just minutes from the GM Tech Center, as well as the Ford and Chrysler plants. Our hotel caters to business travelers like you with amenities such as free WiFi, free hot breakfast, a business center, exercise room and laundry services. Bus and truck parking also is available. Each guestroom is furnished with a coffee maker, TV, hair dryer, desk, microwave, refrigerator, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Dear Mike G,Thank you for taking the time to rate our hotel with five stars. We appreciate your positive feedback and are delighted to know that you had a satisfactory experience during your stay with us.If you have any specific comments or suggestions you'd like to share with us to help further enhance our services, please feel free to reach out.We look forward to welcoming you back for another excellent stay in the future.
john talya on Google
This nice hotel awesome staff friendly and helpful clean and have hot breakfast
Rooms: Its pretty good for the price
Food & drinks: Hot breakfast and a lot of selections
Business Response on GoogleFeb 22nd, 2024
Dear John,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our hotel to be nice and our staff to be awesome, friendly, and helpful. Providing exceptional service is our top priority, and it's gratifying to know that our efforts have made your stay memorable.We're delighted that you found our rooms to be of good value for the price. Ensuring our guests feel comfortable and satisfied with their accommodations is something we take great pride in.Our hot breakfast buffet is indeed a highlight for many of our guests, and we're pleased that you enjoyed the variety of selections available. We believe starting the day with a hearty meal sets the tone for a great day ahead.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit to Comfort Inn.
Octavia James on Google
beth N Joe arnold on Google
We frequent choice hotels a lot this summer was the first one not to give me my deposit back immediately I don't know I don't have it back but I'm going to the bank tomorrow other than that okay it was a nice hotel
Business Response on GoogleFeb 13th, 2024
Dear Beth N Joe,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your loyalty to Choice Hotels and are glad to hear that overall, you found your stay satisfactory.We apologize for any inconvenience regarding the delay in refunding your deposit. Our aim is always to ensure a seamless and efficient process for our guests, and we regret any lapse in this instance. Rest assured, we will investigate the matter promptly to ensure a swift resolution, and we thank you for your patience and understanding.We are delighted to hear that you found our hotel to be nice and that you had a comfortable stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.If you have any further questions or concerns, please feel free to reach out to our front desk team, and we will be more than happy to assist you.Warm regards,
Ally L. on Google
Not sure where to even start. But all I got to say is, DONT STAY HERE. Read my review and my experience if you want to avoid a terrible place to sleep. My family and I had an atrocious stay, to say lightly. We were so excited because we overpaid for a jacuzzi KING BED room for our son, and when we walked in the room, It was just instant regret. The bed was a queen, not a king. You were hit with a godawful smell of old stale cigarettes, extremely strong, and we could smell the people who were in the room right before us. Yuck. That smell lingered the entire stay, and it was so bad, that we never even went nose blind to it. There was fighting down our hall at 11:30pm, a beer bottle was thrown and broken on the ground. And someone ran by our room and wiggled the door handle for some reason. We felt very unsettled and unsafe. And top of that, the room WAS SO UNSANITARY! There was a bunch of mold or some black substance on the ceiling right above our bed and the walls by the vent. My family felt physically ill when we woke up in the morning. Drainage, sore throat. Our symptoms slowly started to go away after we checked out and walked outside. This place is toxic and disgusting. I didnt even want to bring out my sons toys because I didnt want them touching the floor. There was the persons hair before us on the bathroom floor. I doubt those floors were ever even cleaned in years. Were not from the area so we didnt know which area was good or not, but we can tell we were not in a good part of town. Definitely should have done way more research before booking here. Overall the experience was awful and we will never set foot in a comfort inn ever again. I highly highly HIGHLY recommend staying far away from this hotel.
Business Response on GoogleMar 1st, 2024
Dear Ally,We are truly sorry to learn about the challenges you encountered during your recent stay at our hotel. Your feedback is incredibly valuable, and we sincerely apologize for the disappointments you experienced.It deeply concerns us to hear about the discrepancies in the room type and the unpleasant odor you encountered upon arrival. We understand the importance of accurate room descriptions and maintaining a fresh atmosphere for our guests. Rest assured, we are taking immediate steps to enhance our room inspection processes and ensure better odor elimination protocols are in place to prevent such occurrences in the future.The disturbances during the night are unacceptable, and we extend our apologies for the discomfort you and your family endured. We are committed to providing a safe and peaceful environment for all our guests. We will be reinforcing our security measures and noise policies while also increasing monitoring to maintain a tranquil atmosphere throughout the property.Furthermore, we are deeply disappointed to hear about the cleanliness issues you encountered. Please accept our sincerest apologies for any discomfort or inconvenience caused. Our housekeeping team is conducting a thorough investigation to address the areas of concern immediately. Additionally, we will be implementing enhanced quality control measures to uphold the highest standards of cleanliness and hygiene throughout the hotel.We genuinely regret that we were unable to meet your expectations during your stay. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure a more positive experience for all our guests.We hope you will consider giving us another opportunity to provide you with the exceptional hospitality and service that we are known for. If you would like to discuss your experience further, please do not hesitate to contact us directly.
