ServiceMaster of The Lakes Area

Ron Sundby _{on Google}

Dec 19th, 2020

Great place..

Don Lesage _{on Google}

May 26th, 2020

I’ve used them on two occasions for water damage cleanup, I wouldn’t hire anyone else. They are straightforward, fast, and take care their customers.

Angie Anderson _{on Google}

May 6th, 2020

I wish I could give this company 0 stars because the professionalism and actual work they completed were terrible! I had a house fire in February 2020 and Servicemaster appeared a couple of days after the fire and then very sporadically thereafter. Things were not being completed in a timely manner so both me and my insurance adjuster tried many times to get a hold of the owner with no luck for 5 months! Also, we were charged for things that were not actually done that we ended up cleaning ourselves! For example, they claim to have cleaned the upstairs and downstairs walls as well as the carpet (which was later removed). My father had swiped his hand on the walls after they supposedly cleaned them and his hand was as black as the ace of spade! The walls downstairs were not even affected as the fire was primarily in the ceiling of the house. As for the carpet, we were told that they had cleaned them. That night, my daughter inspected the carpet and they weren't cleaned at all! There were spots that would have easily been removed with "professional" cleaning but there was literally no change. It appeared as if they just sprayed a tiny bit of water on the carpet and called it good (no scrubbing marks at all, I asked our contractor as well as our flooring expert who both said the carpet was not cleaned at all). These were just a few of the items that were supposedly completed but weren't. It took us over 5 months to finally talk to the owner who was not apologetic at all for the poor service and quality. Will I ever recommend Servicemaster? NO WAY! You are better off paying a little more for better customer service.