Supercare Driveway Services - Asphalt Sealcoating & Repairs

Jennifer Hale _{on Google}

Jan 9th, 2024

The initial experience went well working with Jeremiah. He was attentive to being prompt in responding over the phone and via text. He was great with
explaining the process of replacing our driveway apron and seal coating. And we felt the price was comparable to other quotes we received.
The job itself went well and the crew was on time, clean and the finished product looked professional.
However, we noticed right away there appeared to be a grading issue with the apron. Water was pooling by our garage door and water was coming into the garage.
We had another concrete company out for a separate project to work on our front patio which butted up to the driveway and that contractor also brought up his concern for how the apron wasnt graded correctly and showed us how uneven it was with a leveling tool (it was quite apparent to the naked eye there was an issue, it didnt take a professional contractor to know there was going to be an issue).
I followed up with Jeremiah and he came out and said to monitor the water situation and if its causing issues he GUARANTEES his work %100. It even says that on his website.
We ended up having a subsequent pouring rain storm that dumped a substantial amount of rain in a short period of time and the water just pooled at the garage door and came into the garage floor. Therefore we had to reach back out to the asphalt company to get this fixed.
So I reached out via email and the phone number he communicated with me on. I got one generic response back from whoever monitors the emails saying they would send someone back out to evaluate and talk with us and they never came out.
I attempted multiple times to call and text with Jeremiah and he never returned my calls or responded to text messages.
Unfortunately this has been the worst experience with a contractor I have had. I understand if this job was not even something he was able to rectify or repair, but at-least have the professional courtesy to have that conversation. Instead he chose to completely ignore me and not respond other than the generic response from someone saying they would send someone out which never happened.
So unfortunately due to the complete lack of professionalism and not adhering to his guarantee that he gave verbally and has on his company website, I cannot recommend anyone else be put in the position we have been. As we have to now hire another company to repair the apron.

Sarah L _{on Google}

Sep 28th, 2023

Jeremiah and crew did a fabulous job on our driveway. Very nice people, who work hard to provide you with quality sealcoating!

Mark Knueppel _{on Google}

Sep 17th, 2023

We've used Supercare many times and their work is high quality and a good value. They did another great job today including the crack filling and attention to detail was especially good. Always a friendly crew. Excellent quality and value!

Todd Heuer _{on Google}

Sep 8th, 2023

Very happy with the quality of the job! Looks great and the job was completed very neatly. Jeremiah provided good communication as well.

Aimee Brewer _{on Google}

Aug 21st, 2023

They were amazing I didnt have everything ready and they were so helpful ! I thought I would need to pay a lot more maybe a new driveway ? But they assured me I didnt and Im so happy with the results and the price !! Thanks Jeremiah!!