Jacob Group Agency: Allstate Insurance

My Husband & I have been customers of Allstate for years now. Karen Deutz is one of the Agents at The Jacobs Group. Ive been working with Karen in these past several months beginning with the hail damage most of us in Minneapolis & St. Paul had to contend with last August on 2023. It took literally months before the auto body shop could get me in for repairs which is a testament as to how busy all body shops were directly because of the terrible hail storm last August. While talking to Karen about my insurance, she suggested looking into potentially lowering our insurance rates, & checking out any discounts that wed possibly be able to obtain. Karen suggested the AARP Drivers Safety Class that My Husband & I could take at a discounted rate with AARP & that we could literally save approximately $150. each per year off of Our Insurance Policy. Thats a $300. savings each year for us. I told Karen that I wasnt interested because I heard that it took 8 hours to complete & that it was very boring. Karen went on to share with me that I should consider taking this course & that it wasnt boring at all. So My Husband & I took the AARP Drivers Safety Course in a 3 day increment, doing just two hours per day. Let me tell you that this course was not boring in the least. This course taught us multiple things that we didnt know previously. This course shared volumes of helpful, informative, & useful information to us both as elder drivers. My Husband & I are 67 & 63 years young, and believe me when I say : its truly refreshing to learn new things especially at our ages. And this course unequivocally demonstrates this. Also Ive had insurance agents calling me, texting me, emailing me for months nonstop, because I filled out an online questionnaire some time ago. They have all been asking me to please allow them to give me a better quote than my current insurance company is giving us. And just yesterday I decided to write back to these insurance agents & I called one of them as well. I told them that My Husband & I have been loyal customers of The Allstate Insurance Company/Jacobs Group for 7 years now, that we receive exceptional customer service all of their employees & Manager, that the agent Ive been working with a lot lately, (Karen Deutz), keeps me updated on any potential discounts we are possibly eligible for & we get the best possible rates out there,(competitively speaking), and that weve built a positive rapport, a mutual trust & years of experience in working together, and that I wouldnt change this for anything. Thank You to The Jacobs Group Allstate Insurance Company for exceeding our expectations in all aspects of Our Auto & Home Insurance needs. An additional special thank you to Karen Deutz, youve been a real gem in these last many months, and youve saved us $300. on Our Annual Insurance Policy!
Mar 8th, 2024

Jacked my rates up over 30% for driving safe for 7+ years. Ill be looking for new insurance.
Jan 25th, 2024

I know the last 15 years they do a very very good job. They pay Abayo xajiya taking care of most of the time the people that very very op good agency hi
May 6th, 2023

Dec 13th, 2022

Excellent service, competitive and fair rates! Great people!
Nov 3rd, 2022