Innovative Basement Authority

Great experience with the crew that came out and did the work at our home. I would highly recommend them!
Mar 28th, 2024

I want to express that the work/labor done on the foundation repair job itself was great. Hopefully it all holds up, but I dont foresee that to be problematic at this time even though the job just wrapped up a few days ago. Time will tell. Jeremiah, Alex, and Dustin showed up each day and did a great job even though what was slated to be a one-day job stretched over three days and a snowstorm. I cant say enough about their hard work and their great explanation of steps involved in the pier and lifting process. The rest of the process was not the best experience from a customer perspective. The salesman who came to do the initial quote for whatever reason didnt extend the pier plan out as far as the crack in the foundation reached. While these things happen and I could understand some variance, it was the salesman himself who pointed out this sister crack and very animatedly discussed the implications of it, so why it would have been left unaddressed in the plan seems like a pretty big blind spot, dropped ball, whatever you want to call it. At the end of the day this oversight shot my cost up by close to 50% of the originally stated price, which is significant. It really eroded a lot of the trust I had going into the project.
Mar 24th, 2024

Timely, thorough, knowledgeable. My experience with JP Walker and IBA in general has been thoroughly professional. Highly recommended.
Mar 21st, 2024

I met JP Walker at a home show. He was straight forward and to the point, I will be reaching out to him soon for work on my home.
Mar 20th, 2024

Mar 17th, 2024