The Flats at Malcolm Yards

May 2nd, 2024

the management team here is great, they are so helpful! the maintenance requests get done very quick, and the building is overall very nice. i would highly recommend living here! The management there is top-notch! They're always responsive, friendly, and go above and beyond to make sure residents are happy. I love how they prioritize maintenance requests and keep the community well-maintained. Overall, they create a great living environment. Definitely deserving of a 5-star review!
Apr 21st, 2024

Jan 12th, 2024

The building employee's are very polite and helpful
Jan 8th, 2024

On February 5, I made an appointment to see the studio apartment listed on the webpage and then confirmed by telephone conversation to be available. The appointment was set for 3PM and I was assured that there are several studios available. When I arrived at the entrance to the leasing office the door was locked so I pressed button on intercom to get attention. The voice on intercom answered "may I help you ?" Yes - I stated - I have appointment to see apartment' "See apartment ???" asked the very surprised woman on the other side of the intercom. Yes apartment - I answered - this is the leasing office isn't it ? Once the door was open and I was let in, another women sitting in another room joined the conversation by stating "Oh yes I spoke with him" presumably referring to me. Finally I sat with the very surprised woman in her office and I was asked what kind of apartment I am looking for. I stated that I am looking for studio and I was assured during earlier phone conversation that there are studios available. We don't rent studios now - I was informed. So why wasn't I told that when I called 3 hours earlier ? - I asked. The still surprised woman didn't answer my question and repeated that "we don't rent studios now, we have them but we don't rent them. " I lost 2 hours from work plus the cost of gasoline driving considerable distance just to experience total incompetence.
Jan 23rd, 2024