Think Bank

Great folks here!
Nov 18th, 2023

Went to Think Bank on Maine Shoppes to open an account. One guy was in lunch other was out for the day so the lady got me started and called the other building saying Ill be over there, I didnt mind it was only 5 miles up the road. (Also thank you to the lady in Maine for holding the doors open for me to get my kiddos out the door) Went to the one on Greenville greeted with smiling faces and offered a drink. When I was sent back with the man to open a checkings account they gave my kiddos crayons and paper to occupy them (greatly appreciated) and it was a easy process to open an account. They will also help you set up your mobile app account and will show you how to do the things you need to do. Received a free gift, a debit card same day, also if you give your old debit card they will give you $10. So far so good!
Sep 4th, 2023

Jun 17th, 2023

Opened an account in the early 00's at the time it was a credit union.  At the time, decent customer service and good financial institution overall.  After it became a bank in 2007, everything went downhill.  Mix-ups, overly complicated on-line services (just logging in was immensely frustrating), very poor customer service, rage-inducing conversations when attempting to have errors corrected, I would give this bank 0 star if I could.  Couldn't take it anymore after 5 years of this mess, just took my money and ran to open an account in another credit union in a different town.  And to top it off, the staff even managed to screw up when I closed my accounts, that is REALLY saying something.
Jan 7th, 2023

Jill you are amazing! Im a very anxious person and I felt very comfortable with you! You made things really easy and less stressful as well as being friendly yet professional! I appreciate everything you did for me! Thank you again!
Sep 8th, 2022