Fantasy Gifts

Saturday morning I ordered a party toy online... paid for it, the works. Waited for the email to come in that I could pick it up... by showing my ID and the purchasing credit card. When I got to the store the clerk & I exchanged a couple of jokes. I thought it odd that they swiped my card...but just figured it was verifying. Nor did I pay attention they handed me a receipt. FF four days later checking my visa bill online. Oh no... swiping my card was charging me... a second time. I just threw away the receipt yesterday!! I tried to dispute online but the charges were Fantasy Online and Fantasy Gifts, also the charge amounts differed by $0.12 so Visa didn't see it as a duplicate charge and told me to contact the merchant. So I attempt to go to the story with nothing buy my story and visa bill screenshots.... ugghh this seems so scandalous... Here's to hopefully, not hoping, that this has happened before!! I entered the store told Kelly what happened...showed her the item... she asked if the employee had a mohawk? I said I couldn't recall but I know I wasn't sure so I referred to them as they. Kelly said it was them and they go by he. She called the owner who looked up the sale... and would refund me! Oh.... THANK YOU!!! As we discussed it I said I'm sure it was confusing since I handed the credit card like I was expecting to pay.... and since she was so understanding and helpful and not near the hassle I thought this was going to e, I appreciated her and her assistance!! Here I am just over an hour later, checked my email....and... the refund is already there!! Not just there but was there since immediately after I left... 10:09a. THANK YOU Kelly & Fantasy Gifts foo you prompt assisatance and hassle-free correcting the error. I am so appreciative!!
Feb 11th, 2024

Feb 6th, 2024

Feb 2nd, 2024

Has plenty of toys for all interest With well-informed staff that are happy to answer any questions you may have
Jan 21st, 2024

Jan 18th, 2024