Brightview Federal Credit Union
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713 S Pear Orchard Rd #101
Ridgeland, MS 39157 - 866-861-9386
Hours
Chamber Rating
-
Bridget White
Ive been a member for years & I will never leave, the staff is awesome, Tracy Craft have gone above & beyond for me, and I really appreciate her & Tracy co-workers Annie & BJ are always welling to help in any way they can, they treat me like family. I Love you guys and keep up the good work.
Nov 30th, 2023 -
Katherine Haerer
the teller was rude and waited until I finished the paperwork to tell me I needed rolls for the change, then proceeded to roll her eyes at me when i returned with rolls. 0/10 a black hole of a person
Nov 17th, 2023 -
Damien Lewis
I have been member of Commfirst credit union for over ten years. Recently they joined Brightview Credit Union. While I no longer live in Mississippi I have continued to bank with this credit union. I am unable to handle day to day transactions in person so I have to handle a majority of them over the phone. I had been going back and forth with members of the credit union regarding loan payments for months and it felt like no one could help or understand. Then I talked with Tyekasia Demmings from the Tupelo Branch. Tyekasia exemplifies compassion and understanding. She understood what I was inquiring about explained the process and fixed my issue. If she says she will call you back she does. And if I leave her a message she calls back. I am very grateful that there are people in the world that care about the voice on the other side of the phone. Each time I speak with Tyekasia I leave the conversation with clear understanding on what is happening with my account. Great Job
Nov 26th, 2023 -
Shar Robinson
Run. This is a horrible institution for several reasons: 1. No one ever answers the phone. EVER. Does not matter the day or time you call, no one will answer- you are lucky to get an email response. 2. As someone with a 780+ credit score and substantial income, I was denied for an auto loan. I specifically worked with MEGGAN GANT via online application. After I submitted the application, days would go by and only when I reached out to her, would she tell me if they needed any further information from me which is highly unprofessional and lacking motivation to get the work done. After 3 weeks of back and forth, I received a denial letter in the mail. I emailed Meggan to follow up and learn how I can improve my chance of approval. No response. I called, no response. I decided to go into the branch in person where I received contradicting responses for the denial which only leads me to believe I was discriminated against. Furthermore, no alternative options were offered to me such as a co-signer, taking out a lower amount, providing collateral, etc. Nothing. They just flat out denied a 780+ credit score. 3. The leadership cares nothing about prospective customers. I spoke with SHAWNA LONG who was equally of no help and showed no concern or even offered ways to improve the chances of loan approval. I went to another credit union and was approved with no issues. I URGE YOU ALL NOT TO WORK THIS CREDIT UNION. It's not worth the time or hard credit pull. I am completely shocked and disgusted at how they handled a prospective customer.
Apr 22nd, 2022 -
Secorea Long
Love my experience at Brightview, everyone was professional and took their time to make sure I had everything I needed. Will definitely continue to have Brightview oversee all my financial needs.
Nov 20th, 2021
Contact Info
- 866-861-9386
Questions & Answers
Q What is the phone number for Brightview Federal Credit Union?
A The phone number for Brightview Federal Credit Union is: 866-861-9386.
Q Where is Brightview Federal Credit Union located?
A Brightview Federal Credit Union is located at 713 S Pear Orchard Rd #101, Ridgeland, MS 39157
Q What is the internet address for Brightview Federal Credit Union?
A The website (URL) for Brightview Federal Credit Union is: http://www.brightviewcu.com/
Q What days are Brightview Federal Credit Union open?
A Brightview Federal Credit Union is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Q How is Brightview Federal Credit Union rated?
A Brightview Federal Credit Union has a 3.7 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Brightview Federal Credit Union
Overall Rating
Overall Rating
( 9 Reviews )Bridget White on Google
Ive been a member for years & I will never leave, the staff is awesome, Tracy Craft have gone above & beyond for me, and I really appreciate her & Tracy co-workers Annie & BJ are always welling to help in any way they can, they treat me like family. I Love you guys and keep up the good work.
Katherine Haerer on Google
the teller was rude and waited until I finished the paperwork to tell me I needed rolls for the change, then proceeded to roll her eyes at me when i returned with rolls. 0/10 a black hole of a person
Damien Lewis on Google
I have been member of Commfirst credit union for over ten years. Recently they joined Brightview Credit Union. While I no longer live in Mississippi I have continued to bank with this credit union. I am unable to handle day to day transactions in person so I have to handle a majority of them over the phone. I had been going back and forth with members of the credit union regarding loan payments for months and it felt like no one could help or understand. Then I talked with Tyekasia Demmings from the Tupelo Branch. Tyekasia exemplifies compassion and understanding. She understood what I was inquiring about explained the process and fixed my issue. If she says she will call you back she does. And if I leave her a message she calls back. I am very grateful that there are people in the world that care about the voice on the other side of the phone. Each time I speak with Tyekasia I leave the conversation with clear understanding on what is happening with my account. Great Job
Shar Robinson on Google
Run. This is a horrible institution for several reasons:
1. No one ever answers the phone. EVER. Does not matter the day or time you call, no one will answer- you are lucky to get an email response.
2. As someone with a 780+ credit score and substantial income, I was denied for an auto loan. I specifically worked with MEGGAN GANT via online application. After I submitted the application, days would go by and only when I reached out to her, would she tell me if they needed any further information from me which is highly unprofessional and lacking motivation to get the work done. After 3 weeks of back and forth, I received a denial letter in the mail. I emailed Meggan to follow up and learn how I can improve my chance of approval. No response. I called, no response.
I decided to go into the branch in person where I received contradicting responses for the denial which only leads me to believe I was discriminated against. Furthermore, no alternative options were offered to me such as a co-signer, taking out a lower amount, providing collateral, etc. Nothing. They just flat out denied a 780+ credit score.
3. The leadership cares nothing about prospective customers. I spoke with SHAWNA LONG who was equally of no help and showed no concern or even offered ways to improve the chances of loan approval.
I went to another credit union and was approved with no issues.
I URGE YOU ALL NOT TO WORK THIS CREDIT UNION. It's not worth the time or hard credit pull. I am completely shocked and disgusted at how they handled a prospective customer.
Secorea Long on Google
Love my experience at Brightview, everyone was professional and took their time to make sure I had everything I needed. Will definitely continue to have Brightview oversee all my financial needs.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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