Zenith Rehabilitation

DONT TAKE YOUR CHILD HERE!!!! First visit was great. The therapist met with me to get info about my son. I mentioned that my son is particular and prefers woman. She stressed building a relationship with Theo in order to get the best out of speech therapy. She also offered signing him up for OT as well. My son is considered non-verbal. Had to wait a few weeks due to insurance and illness. Second visit was with same therapist we went back together and went over the goals again. He went back no problem. Third visit diffrent person came out to get him but didnt have me go back. I didn't think anything of it until the same person brought him out and discussed the goals and sesson. Assuming his therapist was out sick, I brushed it off. Fourth visit a guy came out to get Theo. His demeanor was off, but I ignored it thinking he was taking my son to his therapist. About 10min in I hear my son screaming and sounds like he's hitting his head on the floor ( as he does when he's over stimulated) from the lobby. About 10min of hearIng my son screaming and thumping sounds. I walked to the desk to ask in my son is ok. The lady (older, withh short brown hair) said with attitude " if it becomes a problem they'll bring him out." I said " is his therapist with him because he dosent do well with men" she said "I believe she in with him" I sit back down entersct with my toddler. 8 min pass and he is now hyperventilating and the cry has turned to the one he does when he's hurt. I walk back up to the window to find his therapist going through a file cabinet. I asked "is my son ok?" She said "I'm about to go check on him" confirming she wasn't in session with him even though she is supposed to be building a relationship and trust with him. I said "the cry he's doing he won't calm down from without me." She said "ok I'll go now"and left. I sit ack down trying to shake the bad feeling and trying to convince myself I'm overeating. Focusing on my 2yr old daughter whom is in the waiting room with me. Suddenly his crying becomes muffled. I assumed they moved rooms. Then burst of his crying got louder and then muffled and repeated. Confirming he wasn't moved further away and sounded like someone muffling his crying. I walked back up to the desk after about 7mins of this. I asked this girl "could i go calm my son since he's been crying historically for about 25min." She said "hold on" and got the got the first person I talked to. She seemed irritated I was back up there. I asked again if I could go back to calm my son. She rolled her eyes and said "I can go get the therapist" I said " no, I want to go comfort my son" she said with attitude again "we don't allow parents to go back" in which I told her the session is over and I want my son out here now" she roller her eyes again, left and came back and said with more additude "the therapist is coming out" I asked if my son is coming?" She said " I don't know, I told her you wanted to end the seesion" The therapist and the guy holding my screaming son came out. My son leaping into my arms calmed immediately. They told me he was crying because they were trying harder tasks and she came in to have him do preferred tasks. That he stopped crying once they did that. Catching her in a lie, I called her out. I said "no, he has been crying the entire time." She said " yeah" no follow up just "yeah!" I've had my kids in home therapy since they were 18months old. 6 therapist and say this is questionable. As they same it's important to have a successful session. That often requires a parent to come in and calm their child.most of the therapist record the sessions so the parent can log in an check on their child anytime. It's highly suspicious that they were adamant about keeping me away from my son whom was alone with stragers screaming like he was hurt. I will never know what truly happened in session because my son whom is 4yrs old can't tell me. There is absolutely NO reason for a parent to be prevented from helping their child. Especially when the first two sessions I was back there.
Nov 1st, 2023

Love, love, love Zenith! My triplets have received Speech, PT, and OT services here over the years and we are very happy with all of our providers and with the office staff. Highly recommend!!
May 2nd, 2023

I love this place. My therapist Rhonda is amazing and is getting me my range back in my hand. I thought it was gone for good. They are amazing with children as well. I see the patience in the way they handle the children
Aug 25th, 2022

My son has been going to Zenith for a year now. He is in speech and occupation therapy. He was also in physical therapy but graduated that. Being in all 3 that are offered here we have gotten to meet all of the staff members. We absolutely love all the therapist. My son doesn't always feel like he is in the mood to go but they know how to make the kids smile and excited to learn. The office staff is also amazing and helpful. My son has come a long way learning from going here.
Jul 31st, 2022

Took my son in for his evaluation and loved the head therapist however when our first appointment came around on 6/13 @ 5:45 we pulled in to a empty parking lot and arrived to the office being closed. No call, or reason as to why they closed early considering your website says 6:30pm. Called and left them a voicemail that day and still have yet to hear back from them. We will not be returning. Feel this was very unprofessional considering I had to take off work early to get him there.
Jul 30th, 2022