Chamber of Commerce

      AmeriGas

      ( 16 Reviews )

      AmeriGas
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      Hours

      Tuesday:
      8:00 AM - 4:00 PM
      Wednesday:
      8:00 AM - 4:00 PM
      Thursday:
      8:00 AM - 4:00 PM
      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:00 PM
      CALL REVIEWS

      Chamber Rating

      1.9 - (16 reviews)
      3
      0
      0
      2
      11
      Read Our 16 Reviews

      Chamber Rating

      1.9 - (16 reviews)
      3
      0
      0
      2
      11
      › ‹
      • Fred Cathey

        They are obviously so clueless its frightening. Since Im on a fixed income, Ive elected to enroll in their budget billing. After a couple of years, I now owe them $430, and they just LOWERED my monthly payment $30. My conversation with a customer service rep was maddening as all I got was patronizing platitudes with zero substance. Its my job to figure out what the monthly payment should be and pay that additional amount each month.
        Jul 3rd, 2022

      • Virginia Edwards

        POOR SERVICE UNRELIABLE Has you waiting for WEEKS to get your tank filled When you call each Representative tells you something different EACH time you call
        Mar 30th, 2022

      • Chris Smithey

        Bought a house 7 months ago. Old owners cancelled their amerigas service and y'all never picked up the tank. I was trying to be nice and make sure y'all got yalls property back but been getting the run around for 7 months. Sounds to me y'all dont like doing your job and has to sense of accountability. I bet y'all rip people off as well. Glad I'm not a customer. But I should start charging y'all rent to store yalls tank on my property.
        Feb 10th, 2022

      • Nona Curtis

        We have been trying to get our tank filled for over a month! I am furious! We called over a month ago to request a delivery and they said our account was in a closing process and it would be 24 to 48 hours to fix it I called back in 24 hours and scheduled a delivery nobody ever showed up. I then called back again and they couldnt give me any information as to why they didnt show up and they scheduled another delivery once again nobody ever showed up. Fast forward to a week later I called and the representative said once again our account was enclosure I said Ive never attempted to close our account and we went through the whole process again 24 to 48 hours before it would be reopened so I called back and scheduled an emergency delivery because at this point were now on 2%. Our delivery was supposed to be made within 24 hours and it never showed up so I called again and theyre telling me the same story once again I am done with AmeriGas
        Jan 3rd, 2022

      • Kevin Bower

        Got told they couldnt help because I needed a smaller tank but they gave me a tank Company in Kentucky that supposed to help but I live in no
        Dec 5th, 2021

      Read Our 16 Reviews

      About
      AmeriGas

      Our AmeriGas propane office located at 19910 Houston Rd. in Lebanon no longer provides walk-in service, however AmeriGas customer service lines are available anytime, anywhere with 24/7 service. We are working hard to drive value for our customers through expanded digital tools, stronger service capabilities, and efficient resolutions for your energy needs. For convenient ways to connect with AmeriGas, check out our most frequently asked questions by clicking the Support & FAQs tab in the navigation.

      Contact Info

      •   417-532-2121

      Questions & Answers

      Q What is the phone number for AmeriGas?

      A The phone number for AmeriGas is: 417-532-2121.

      Q What is the internet address for AmeriGas?

      A The website (URL) for AmeriGas is: https://www.amerigas.com/

      Q What days are AmeriGas open?

      A AmeriGas is open:
      Tuesday: 8:00 AM - 4:00 PM
      Wednesday: 8:00 AM - 4:00 PM
      Thursday: 8:00 AM - 4:00 PM
      Friday: 8:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 4:00 PM

      Q How is AmeriGas rated?

      A AmeriGas has a 1.9 Star Rating from 16 reviewers.

      Hours

      Tuesday:
      8:00 AM - 4:00 PM
      Wednesday:
      8:00 AM - 4:00 PM
      Thursday:
      8:00 AM - 4:00 PM
      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:00 PM
      Nearby AmeriGas Locations

      Ratings and Reviews
      AmeriGas

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      3
      0
      0
      2
      11
      Write a Review

      Fred Cathey on Google

      image They are obviously so clueless its frightening. Since Im on a fixed income, Ive elected to enroll in their budget billing. After a couple of years, I now owe them $430, and they just LOWERED my monthly payment $30. My conversation with a customer service rep was maddening as all I got was patronizing platitudes with zero substance. Its my job to figure out what the monthly payment should be and pay that additional amount each month.

      Business Response on Google May 12th, 2022
      Fred Cathey, We are very sorry for the issues you’ve experienced and appreciate you bringing this matter to our attention. We would like to request that you send a private email to us with a little more information, at [email protected], so we can escalate this to our customer care team. Thank you!

      Virginia Edwards on Google

      image POOR SERVICE
      UNRELIABLE
      Has you waiting for WEEKS to get your tank filled
      When you call each Representative tells you something different EACH time you call

      Chris Smithey on Google

      image Bought a house 7 months ago. Old owners cancelled their amerigas service and y'all never picked up the tank. I was trying to be nice and make sure y'all got yalls property back but been getting the run around for 7 months. Sounds to me y'all dont like doing your job and has to sense of accountability. I bet y'all rip people off as well. Glad I'm not a customer. But I should start charging y'all rent to store yalls tank on my property.

      Business Response on Google Jun 24th, 2021
      Chris Smithey, we are so sorry to hear this – but we are listening. We appreciate you bringing this matter to our attention. We apologize for the issues you have experienced lately and recognize we have not provided you with the service you expect as our customer. We would like to request a little more of your information, so we can escalate this to our customer care team. We respectfully ask that you email the below information to [email protected] and our customer service team will reach out to you directly. - First Name, Last Name on AmeriGas Account - AmeriGas Account Number - Contact Information (Email and Phone Number) - How we can help you - What days/times are best to contact you - Thank you! We are unable to accept private account information in this public forum, so please do send your information so we may follow up with assistance.

      Nona Curtis on Google

      image We have been trying to get our tank filled for over a month! I am furious! We called over a month ago to request a delivery and they said our account was in a closing process and it would be 24 to 48 hours to fix it I called back in 24 hours and scheduled a delivery nobody ever showed up. I then called back again and they couldnt give me any information as to why they didnt show up and they scheduled another delivery once again nobody ever showed up. Fast forward to a week later I called and the representative said once again our account was enclosure I said Ive never attempted to close our account and we went through the whole process again 24 to 48 hours before it would be reopened so I called back and scheduled an emergency delivery because at this point were now on 2%. Our delivery was supposed to be made within 24 hours and it never showed up so I called again and theyre telling me the same story once again I am done with AmeriGas

      Business Response on Google Nov 26th, 2021
      Nona Curtis, we are so sorry to hear this – but we are listening. We apologize for the issues you have experienced lately and recognize we have not provided you with the service you expect as our customer. We would like to request that you send a private email to us with a little more information, at [email protected], so we can escalate this to our customer care team. We respectfully ask that you email the below information to [email protected] and our customer service team will reach out to you directly. - First Name, Last Name on AmeriGas Account - AmeriGas Account Number - Contact Information (Email and Phone Number) - How we can help you - What days/times are best to contact you - Thank you! We are unable to accept private account information in this public forum, so please do send your information so we may follow up with assistance.

      Kevin Bower on Google

      image Got told they couldnt help because I needed a smaller tank but they gave me a tank Company in Kentucky that supposed to help but I live in no

      Business Response on Google Sep 18th, 2021
      Kevin Bower, We appreciate you bringing this matter to our attention. We ask that you send some more information, then we can escalate your issue to our customer care team. We respectfully ask that you email the below information to [email protected] and our customer service team will reach out to you directly. - First Name, Last Name on AmeriGas Account - AmeriGas Account Number - Contact Information (Email and Phone Number) - How we can help you - What days/times are best to contact you - Thank you! Please Kevin Bower, send the information requested to the email provided so we can help.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      3
      0
      0
      2
      11

      Write a Review

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