CommunityAmerica Credit Union

Aug 16th, 2023

I am very disappointed in the NEW system, it is so sad in many ways! The people in the bank and Laura are 12 out of 10 BUT the new system gets a minus 12. I truly have NOT found one good point about it and is not customer friendly to me! Again the people get a 12 out of 10, the website gets a minus 12.
Apr 30th, 2023

Banking made easy, they treat all of there customers with respect and appreciation
Nov 28th, 2022

I deposited a check from the US Dept of Treasury via mobile app. Upon trying to check my balance, I got an error message that my account was on hold and that I needed to contact the institution. Upon doing so, I was told the check was flagged for fraud. I was asked why I was receiving a check instead of direct deposit, how I planned on using the funds and other ridiculous questions. It wasn't until the second call that I was told that I could submit documents to possibly expedite the situation. I did so and the "case" hadn't been touched since. I was recently terminated from employment and withdrew my 401K due to financial stress and I am unable to access money that belongs to me. I have other accounts that I was thinking of transferring here, but I no longer want to bank here. I was told the "investigation" could take up to 30 days for a check that can easily be verified...smh.
Aug 15th, 2023

This bank has been giving my daughter the run around the last three days. They closed her account less than three weeks ago and she went re-open the account. They told her shed have to pay the amount owed which was 25.00. Shes depositing a check, but they say no you have to pay that part in cash. She didnt have the cash because she was depositing a check. She went back the next day and paid the 25.00 and then was told oh we cant re-open until we find out if you need to take a class and the person who could tell her if she needed a class leaves at five. My daughter works until six, and why wasnt she told this the day before. The lady took her number and was supposed to call her yesterday, no call. Im sending her to an actual branch today because I have heard that some of the branches, including this one give certain customers a harder time than others. Im hoping race isnt the issue but I have hard time saying its not, being that I watched a friend whose white go through this exact same problem and had there account re-opened without any of these obstacles.
Apr 26th, 2023