CVS Pharmacy

Good luck trying to call them to ask anything. The pharmacy NEVER answers the phone. Some people have an actual need to call in and get something filled because of their schedule, or to check on their order. One time, it was over an hour until someone answered. I went there one time to just see what they do with the phones. They put the volume really low so it doesn't keep saying customer waiting. Like, at least pick up and say that there's a wait and that you'll get back to me. It's like this every single time. The other CVS in Raytown is a little better but not by much.
Feb 1st, 2024

They did not have B12 tablets
Feb 1st, 2024

Website for the store, and Google both show that the pharmacy is open until 8 PM, yet when I walked in at 5:01 PM the staff had closed the majority of the gates to the pharmacy and said they close at five on Fridays. At least six or seven people were coming in behind me that also needed medications one of which said that this is something that severely affects her health Yet they still said they close at five and theres nothing they can do.
Jan 31st, 2024

Aug 3rd, 2023

Moved to the area in 2022 and was directed to this pharmacy by a friend. The pharmacist at the time, Nick Jackson, was outstanding and always made sure we were taken care of. Sadly, CVS was not able to keep talent like Nick and he left. Although some of the people that Nick hired like Lyfe are heroically trying to do a great job, the new pharmacist does not seem to be invested at all and this pharmacy has suffered as a result.
Jul 17th, 2023