PNC Mortgage

Apr 7th, 2024

I opened an account with PNC 1 month ago and a few days after I opened my account my wallet was stolen and I lost my license and debit card everything however they were absolutely amazing the nice lady remembered me from when I opened an account and gave me a new debit card as well as cashed my check for me she went above and beyond not only that a second time I went to cash my check they had worker shortage so they didn't open i happened to cross paths w the same lady who on her own time called a second PNC location and initialed her name on my check spoke to the branch manager and again she got my check cashed 5 stars all the way
Mar 25th, 2024

This bank is always short of help. They are constantly changing personnel and there is usually a long wait to be seen. It hasn't always been this way, but whoever is in charge now might be the one who needs replacing. The service is poor t I say the least.
Mar 8th, 2024

UPDATE..... 02/13/24 RECEIVED my money but still pending investigation 02/01/2024 ATM took my money and didn't post it to my account and to investigate could take 45 to 90 days on top of going in and filling a clam and promised it would be expedited in my account within 48 hours STILL NOT THERE after 48 hours..... THERE HAS TO BE A BETTER WAY AND TIME FRAME FOR THIS. PLEASE PRIORITIZE THIS ISSUE AS MANY PEOPLE DON'T HAVE TIME TO WAIT... (I did show proof of my transactions)
Feb 10th, 2024

BM bank
Feb 22nd, 2023