SERVPRO of West Kirkwood/Sunset Hills
-
3636 S. Geyer Rd
, Suite 100
St. Louis, Missouri 63127 - (314) 858-1688
- Website
Hours
Chamber Rating
-
Cheryl Ransom
Servpro was great very professional respectful friendly and told us everything that they were doing highly recommend if you are in need of clean up.
Apr 4th, 2024 -
Eric Sheehan
The crew was professional and very efficient for water mitigation. Highly recommend!
Mar 30th, 2024 -
Daniel Cusumano
Adam and his team were nothing short of spectacular remediating my black mold problem! Very thorough and knowledgable, highly recommend!
Feb 6th, 2024 -
Sr. Connie Probst osf Probst
My delivery of my goods were professionally handled by Jessica, Shawn, Christian, Eric, Kim, Joshua, Glen and Dave. They were careful in the handling of boxes and furniture. Despite below zero Temps, all were empathetic towards me. I would definitely refer this crew to everyone. Well done.
Jan 17th, 2024 -
Lindsay Williams
Had a nasty flood back in May of this year and ServPro was wonderful. The project took forever to complete... no fault of theirs, there were a few complications because its an 80 year old house, it took a LOT of coordinating between MANY companies, and they actually helped make all of that so much easier for me to handle, because it was nearly overwhelming. They helped walk me through everything and figure out the order of what needed to happen when, and helped me find people to take care of the things that they could not do. Honest to God, I don't know how I would have gotten through this whole ordeal without Eric. Thank God for the first guy they sent out. Josh, I think it was, was supposed to be the project manager at first, but as he was assessing the damage, he took one look at my fish tanks and said he would be handing the project off to someone else, who had experience with handling fish tanks after a flood, cuz that's a whole ordeal in itself, and they sent me Eric. Eric was a godsend. One of the members of his team, Tim, was also phenomenal. Very personable (we shared a lot of common interests and had quite a few fun conversations while working). They both went above and beyond to help me, and to help prep and move my fish tanks to a safe area while keeping the stress to the fish at a minimum. It's been 7 months without their full setup, tanks moved twice, with the water levels low, and my loss has been minimal! Complications rose as demolition and cleanup began. I learned that my sewer line under the house was corroded so badly that it was near collapse and had to be replaced, and under my wood basement flooring was asbestos tile that would need to be removed first. Eric was able to give me a few suggestions on how to proceed in regards to my insurance company, and what they likely may and may not cover, based on what he had seen with previous clients in the past. He was able to provide me with information for people to reach out to in order to address the asbestos, and he was almost spot on when it came to my insurance. Once the asbestos tests came back positive, I sent that to my insurance and they cashed me out for the max coverage that they would provide for the incident. Eric and Tim really went a long way in helping reduce my stress and providing a bit of peace of mind as I worked to schedule the abatement, and then the sewer line replacement, and then came back in for a final cleanup, dry out and disinfecting. After that, I worked with Robbie for the restoration. Everything was smooth as could be. Just as with the demo team, the restoration team were all friendly and cheerful. Sonny (sp?) I think it was, was quiet, but particularly kind. By this time, it was very cold out. I had two cats who lived in the basement, and had spent much of the demolition living on the back patio (or coming to work with me if it was too hot), but when it got cold, I had to put them in the basement again. When they were working, I had to bring them upstairs and keep them in carriers (they fight with the upstairs cats). And then I would let them loose when the team finished. One day, I would be gone all day and out late, and I didn't want them in their carriers that long. Because I had a sprained ankle and was in a boot, Sonny was kind enough to come upstairs and get the carriers and take them downstairs, to let them out when they were finished for the day, and God love him, I heard him talking to the cats through the basement door... Also, Eric and Tim came back to move the fish tanks when Robbie needed them away from a wall so they could put in and repair some of the torn out dry wall. The restoration is complete now, and everything is just beautiful! I'm ready to get all of my surviving personal property out of storage now, and Eric & Tim said that they would come back once the job was done to move the fish tanks back into place for me, so just waiting to hear from them on that! Overall, could not be happier, literally everyone I have spoken to or worked with has been a joy!
Jan 4th, 2024
About
SERVPRO of West Kirkwood/Sunset Hills
SERVPRO of West Kirkwood/Sunset Hills is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We’re dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs. 24-Hour Emergency Service Faster to Any Size Disaster Highly Trained Restoration Technicians A Trusted Leader in the Restoration Industry Locally Owned and Operated Advanced Restoration and Cleaning Equipment Have Questions? Call Us Today – (314) 858-1688
Contact Info
- (314) 858-1688
- Website
Products
- ServproOXIDE
Services
- Water Damage Restoration
Questions & Answers
Q What is the phone number for SERVPRO of West Kirkwood/Sunset Hills?
A The phone number for SERVPRO of West Kirkwood/Sunset Hills is: (314) 858-1688.
Q Where is SERVPRO of West Kirkwood/Sunset Hills located?
A SERVPRO of West Kirkwood/Sunset Hills is located at 3636 S. Geyer Rd, Suite 100, St. Louis, Missouri 63127
Q What is the internet address for SERVPRO of West Kirkwood/Sunset Hills?
A The website (URL) for SERVPRO of West Kirkwood/Sunset Hills is: https://www.servpro.com/locations/mo/servpro-of-west-kirkwood-sunset-hills?utm_medium=yext&utm_source=extnet
Q What days are SERVPRO of West Kirkwood/Sunset Hills open?
A SERVPRO of West Kirkwood/Sunset Hills is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is SERVPRO of West Kirkwood/Sunset Hills rated?
A SERVPRO of West Kirkwood/Sunset Hills has a 4.7 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
SERVPRO of West Kirkwood/Sunset Hills
Overall Rating
Overall Rating
( 26 Reviews )Cheryl Ransom on Google
Servpro was great very professional respectful friendly and told us everything that they were doing highly recommend if you are in need of clean up.
Eric Sheehan on Google
The crew was professional and very efficient for water mitigation. Highly recommend!
Daniel Cusumano on Google
Adam and his team were nothing short of spectacular remediating my black mold problem! Very thorough and knowledgable, highly recommend!
Sr. Connie Probst osf Probst on Google
My delivery of my goods were professionally handled by Jessica, Shawn, Christian, Eric, Kim, Joshua, Glen and Dave. They were careful in the handling of boxes and furniture. Despite below zero Temps, all were empathetic towards me. I would definitely refer this crew to everyone. Well done.
Lindsay Williams on Google
Had a nasty flood back in May of this year and ServPro was wonderful. The project took forever to complete... no fault of theirs, there were a few complications because its an 80 year old house, it took a LOT of coordinating between MANY companies, and they actually helped make all of that so much easier for me to handle, because it was nearly overwhelming. They helped walk me through everything and figure out the order of what needed to happen when, and helped me find people to take care of the things that they could not do. Honest to God, I don't know how I would have gotten through this whole ordeal without Eric.
Thank God for the first guy they sent out.
Josh, I think it was, was supposed to be the project manager at first, but as he was assessing the damage, he took one look at my fish tanks and said he would be handing the project off to someone else, who had experience with handling fish tanks after a flood, cuz that's a whole ordeal in itself, and they sent me Eric.
Eric was a godsend. One of the members of his team, Tim, was also phenomenal. Very personable (we shared a lot of common interests and had quite a few fun conversations while working). They both went above and beyond to help me, and to help prep and move my fish tanks to a safe area while keeping the stress to the fish at a minimum. It's been 7 months without their full setup, tanks moved twice, with the water levels low, and my loss has been minimal!
Complications rose as demolition and cleanup began. I learned that my sewer line under the house was corroded so badly that it was near collapse and had to be replaced, and under my wood basement flooring was asbestos tile that would need to be removed first. Eric was able to give me a few suggestions on how to proceed in regards to my insurance company, and what they likely may and may not cover, based on what he had seen with previous clients in the past. He was able to provide me with information for people to reach out to in order to address the asbestos, and he was almost spot on when it came to my insurance. Once the asbestos tests came back positive, I sent that to my insurance and they cashed me out for the max coverage that they would provide for the incident.
Eric and Tim really went a long way in helping reduce my stress and providing a bit of peace of mind as I worked to schedule the abatement, and then the sewer line replacement, and then came back in for a final cleanup, dry out and disinfecting.
After that, I worked with Robbie for the restoration. Everything was smooth as could be. Just as with the demo team, the restoration team were all friendly and cheerful. Sonny (sp?) I think it was, was quiet, but particularly kind. By this time, it was very cold out. I had two cats who lived in the basement, and had spent much of the demolition living on the back patio (or coming to work with me if it was too hot), but when it got cold, I had to put them in the basement again. When they were working, I had to bring them upstairs and keep them in carriers (they fight with the upstairs cats). And then I would let them loose when the team finished. One day, I would be gone all day and out late, and I didn't want them in their carriers that long. Because I had a sprained ankle and was in a boot, Sonny was kind enough to come upstairs and get the carriers and take them downstairs, to let them out when they were finished for the day, and God love him, I heard him talking to the cats through the basement door...
Also, Eric and Tim came back to move the fish tanks when Robbie needed them away from a wall so they could put in and repair some of the torn out dry wall.
The restoration is complete now, and everything is just beautiful! I'm ready to get all of my surviving personal property out of storage now, and Eric & Tim said that they would come back once the job was done to move the fish tanks back into place for me, so just waiting to hear from them on that! Overall, could not be happier, literally everyone I have spoken to or worked with has been a joy!
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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