Hours

Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
9:00 AM - 6:00 PM

Chamber Rating

4.4 - (71 reviews)
56
4
2
1
8
Read Our 71 Reviews

Chamber Rating

4.4 - (71 reviews)
56
4
2
1
8
  • Carolyn Mortazavi

    Rodney is very accurate and friendly.
    Mar 1st, 2024

  • Daniel Jennifer Fultz

    H&R has utterly atrocious customer service. This just happens to be the closest location to speak on it publicly since H&R only has the phone line available and an emailed review. My partner spent all day trying to simply not get hung up on. One employee even stated, if this question is too difficult, I will hang up on you. As though it is in their policy to hang up on people. This happened multiple times with different employees answering. The question was simply making sure that the account information entered was correct as the owed taxes hadnt been taken out yet. Will not be using H&R going forward and highly recommend no one else do so either. They do not care about those they service, especially those not using premium services.
    Apr 26th, 2023

  • Reno


    Nov 7th, 2022

  • Paul Debbie Hostkoetter

    I've been coming here for many years
    Nov 3rd, 2022

  • Derek Fuqua

    I've never felt more ripped off in my life. I've gone to various independent tax places with good reviews. I tried H&R this year. I paid triple what I normally pay to have my taxes done. Took 30 minuets and they didn't ask my half of the questions I normally get asked to help out on my return. Corporate places are terrible they want your money......thats it.
    Oct 27th, 2022

Read Our 71 Reviews

About
H&R Block

H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Saint Charles H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority. If you have filed a tax extension, our tax professionals can help you through the process and walk you through the requirements.

Contact Info

Products

  • H&R Block Emerald Prepaid Mastercard
  • H&R Block Emerald Advance
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield
  • Peace of Mind
  • Second Look Review
  • W-2 Early Access

Services

  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services

Brands

  • H&R Block

Languages

  • English

Specialities

  • 100% Accuracy Guarantee
  • Highly trained Tax Pros who are required to pass specialty tax t
  • Max Refund Guarantee
  • Over 60 years of tax preparation experience

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • MASTERCARD
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for H&R Block?

A The phone number for H&R Block is: 636-916-4255.


Q Where is H&R Block located?

A H&R Block is located at 1584 Country Club Plaza Dr, Saint Charles, Missouri 63303


Q What is the internet address for H&R Block?

A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/missouri/saint-charles/1584-country-club-plaza-dr/24136/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local


Q How big is H&R Block?

A H&R Block employs approximately 20+ people.


Q What days are H&R Block open?

A H&R Block is open:
Monday: 9:00 AM - 10:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 9:00 AM - 6:00 PM


Q How is H&R Block rated?

A H&R Block has a 4.4 Star Rating from 71 reviewers.

Ratings and Reviews
H&R Block

Overall Rating

Overall Rating
( 71 Reviews )
56
4
2
1
8
Write a Review

Carolyn Mortazavi on Google

image Rodney is very accurate and friendly.


Daniel Jennifer Fultz on Google

image H&R has utterly atrocious customer service. This just happens to be the closest location to speak on it publicly since H&R only has the phone line available and an emailed review. My partner spent all day trying to simply not get hung up on. One employee even stated, if this question is too difficult, I will hang up on you. As though it is in their policy to hang up on people. This happened multiple times with different employees answering. The question was simply making sure that the account information entered was correct as the owed taxes hadnt been taken out yet. Will not be using H&R going forward and highly recommend no one else do so either. They do not care about those they service, especially those not using premium services.

Business Response on Google Jun 13th, 2023
Daniel - Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We want the opportunity to work with you to address your concerns. Please get in touch with our support team at 1-800-472-5625 at your earliest convenience.

Reno on Google

image


Paul Debbie Hostkoetter on Google

image I've been coming here for many years


Derek Fuqua on Google

image I've never felt more ripped off in my life. I've gone to various independent tax places with good reviews. I tried H&R this year. I paid triple what I normally pay to have my taxes done. Took 30 minuets and they didn't ask my half of the questions I normally get asked to help out on my return. Corporate places are terrible they want your money......thats it.

Business Response on Google Jul 30th, 2022
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.

Load More Reviews

Overall Rating

Overall Rating
( 71 Reviews )
56
4
2
1
8

Write a Review

RATING:
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