Christian Brothers Automotive Springfield

Sep 18th, 2021

Sep 17th, 2021

Only been a couple of times but always super helpful and nice people. Will definitely come back in the future.
Sep 15th, 2021

Sep 15th, 2021

If I could give them 0 stars I would. Do not trust these guys. They are liars and scammers. I bought a battery from them back in 2021 and just recently had the battery go bad on me. I knew instantly what was wrong and took my jeep up there to get the battery warrantied out. I could not remember if it was still under warranty at the time because I did not remember when I exactly got it. I asked them if it was since the battery said it had a 18 month warranty on it. They looked in the system and told be it was covered and insisted on doing a battery test. I told them ok but it was bad. They tested it with their tester and came back to tell me that it was in good shape. I told them it was not true. I again told them the issues I had. They agreed that there was a issue but it was not the battery and they wanted to run more test on the jeep to charge me for just to tell me what I already knew or to blame the issue on something else as been done in the past. I told them no that I just wanted to Warranty the battery. They refused to do so. Kept saying they could not warranty a perfectly good battery and stormed off rudely leaving me standing in the parking lot. I took my vehicle down the street to another place and the ran the test and came up to the same conclusion but i went ahead and paid 95 bucks for a diagnostic. They did not blame something else and indeed wanted to verify the battery was fine. Just as I had knew and argued with Christian Brothers over, the battery was shot. When you jump start a battery and charge it for 30 min and it dies with in 10 min it is obviously the battery. The tests proved it all. Thank You to the other shop that was nice enough to not argue with me and tell me i'm wrong. Oh also the warranty my battery was supposedly under was no existent. It was expired so they lied to me about that too causing me to have to go up to O rielys to buy a $225 3 year battery. Thanks to Christian Brothers I'm out 300+ Do not trust these guys. They are a rip off and will try and snake out of a warranty and waste your money and time. At least I'm only out the 300 and not more if i had stayed and let them do what they wanted to my Jeep. Oh by the way the ECM You told me last time was going out? Its fine. No problems with it either.
Jul 22nd, 2023