OMB Bank

Absolutely Terrible Bank to work with! Ive been banking with them for almost 9 years and have never gotten anywhere. The only reason I stayed was convenience of not moving everything over. I will be making that change. Never in my life have I been treated so far beneath someone. If you have to use them ask for anyone but Raquel. She couldnt care less. Wish I could post negative stars!!! Take your business to Guaranty Bank where youll actually mater and they wont hold funds to charge fees.
Feb 7th, 2024

Sep 10th, 2023

OMB is the best community bank in SGF! Great people and excellent customer service. #heartOMB
Jul 24th, 2023

Love my bank, small town Bank attitude with big city amenities.
Jun 13th, 2023

As a personal banker myself, I was very disappointed with their Customer Experience service. I went with a friend to the National location Tuesday 6/13/2023 to help her close out a couple accounts. When we first walked in we were greeted with silenceno one welcomed us in or tried to talk with us. We stood there for a few minutes before the lady at the front desk asked what we needed. We told her we needed to close a couple accounts and she said she would get someone for us. A few minutes later she told us to walk to the back where the teller line is and she would help us close our accounts. When we got to the teller line the lady behind the desk was very nice but not experienced enough to close out the account. We then had to go over to a personal bankers desk for him to start fill out the closed account forms. When it was all said and done. We got the cash from the accounts and left. This morning 6/16/2023, we noticed on her online banking both accounts were still openmoney was transferred out of her checking and into the savings account, and the joint checking was showing a direct deposit coming through the account. When we called to see why the accounts were still open they told us their back office takes care of closing accounts. When he told us this I was in shock. As a personal banker myself I have been trained to instantly turn off debit cards so no other transactions can come through the account and the account needs to be in pending close the night the account was closed so that way the account can fully close through end of day processing. I know how all of this works and for them to say on the phone and tell us this is normal for their closing procedures is astonishing. I have and never will bank with Old Missouri Bank after this.
Jun 11th, 2023