SEPHORA at Kohl's

Every. Single. Time. I find a product I really like, they stop carrying it in-store, and I have to resort to ordering online
Mar 6th, 2024

This review is all about service. Took my 'tween to Sephora inside Kohl's for some color palette and product fact finding. Madison was helpful, professional, and kind. She connected with my daughter, and kept the focus on her, helping her find colors and products that she was interested in while staying inside the mom approved guidelines. She especially wowed us after the visit when we returned to look for a lost earbud. Madison literally got on the floor to look under the fixtures and even checked the trash! We attempted to give her a tip for her time and trouble, which she refused, politely stating policy did not allow them to accept tips or gifts. We did not make a purchase but you can rest assured that when we do, we will be coming back to your store because of this young lady. I hope that she can receive some recognition from management for a truly outstanding job. Good service is so hard to come by these days. She is a great representative of your store and brand!
Jan 5th, 2024

Dec 25th, 2023

I went to sephoras today to return something. Amy I think was her name and she was extremely nice and friendly. She went back and got the last perfume they had in the size that I wanted. It was my birthday and she even gave me a nice little gift with a smile and wishing me happy birthday. Made me feel a little special starting my day! Thank you!
Dec 19th, 2023

I love that Sephora is now in Kohls as well! There is now,two at the battlefield mall (one stand alone store and one inside of JC Penneys and this location here on Independence. Hopefully its easier to score a limited item here VS the mall.
Mar 5th, 2022