Finish Line

This place needs better employees. My buddy called asking for a shoe and was told that you had it. He then arrives to be told by the same human from the phone call that they dont have it. He asks why you told me that you had it, but didnt otherwise he would never have driven in that far to get it. The manager was standing close by and jumped in on my friends case, and then threatened him with calling security to have him removed, claiming that he was trespassing. My friend never raises voice past a monotone and said completely calm, the whole time, both the employee and the manager, or I rate immediately. Sounds kind of defensive to me. Terrible place to shop avoid at all cost. 4-1-24
Apr 1st, 2024

This store wasnt that impressive but since the new GM, Parker, has coke that place has really improved! We drive from out of town to go to this specific location now! They layout and stock has really improved since the beginning of 2024! Amazing customer service and I always ask for Parker and he is nothing but helpful to my family!
Feb 16th, 2024

this store sold me two different shoe styles of nikes in the same box when i placed an online order. found out that they were the wrong style of shoes after wearing them out and noticing one shoe was mesh and one was leather. i called the store and they advised to bring the box in to exchange while telling them that i had the shoes on. when i went to the store to return them, one sales lady was incredibly sweet and found the two different shoes from their own two boxes. the manager and the supervisor saw the mistake and were aware that the shoes were mixed up, yet since they were worn for a day when i realized they were two different style of nikes, they advised to call customer service to ship them back. the only nice employee there was the one who discovered THEIR mistake. the day i picked up the shoes and the next day i came in to return them, the customer service was awful. so many employees running around yet take forever to actually help someone or grab my online order (that was messed up by them). bad customer service and horribly disorganized. would never buy from here again.
Feb 15th, 2024

Terrible service and get product that looks like this
Feb 13th, 2024

Sad how these young adults are treated by upper management. No wonder they are always hiring and cant keep help!!
Jan 5th, 2024