Crash Champions Collision Repair Helena Dorothy

Have taken my vehicle to Collision Pro for many years when needed because they do an excellent job and are very professional. The work they do on my vehicles is very professional and the adjustors and staff are very friendly and professional. Service: Auto body & trim repair
Jun 12th, 2023

May 15th, 2023

Apr 24th, 2023

After hitting a moose with my truck, it needed a little work. Having bought this truck for my son's first truck, it was very sentimental to him, so I had to have it back. These guys made sure that I got it back. I understand that budgets to prevent a vehicle from being totaled are tight nowadays; they worked with me to get color matched parts to reduce costs on having to paint. I was not pleased with the many setbacks, however, which left me without my vehicle for a little over 2 months. There were some folks ahead of me as well. Once the vehicle was started, it only took about a week with a few more hiccups. I feel that better communication throughout would have made a much better experience in the end, the truck is back, and I can start fixing the other pieces. Service: Body & Trim
Apr 15th, 2023

Took my truck to them to get an estimate. Poor customer service. Didn't listen to any information about what happened, the insurance adjuster had to call to clarify what needed repair. Couldn't get a hold of anyone on the phone when called. After 4 days stopped back in for the estimate for a simple front bumper repair. Never did get an actual estimate since they go off the insurance companies estimate instead. Felt very sketchy. Won't be taking anything else here for repair or estimate.
Feb 9th, 2023