Chamber of Commerce

      First Interstate Bank

      ( 7 Reviews )

      First Interstate Bank
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      Hours

      Monday:
      Closed
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (7 reviews)
      2
      2
      0
      1
      2
      Read Our 7 Reviews

      Chamber Rating

      Verified Member
      3.1 - (7 reviews)
      2
      2
      0
      1
      2
      › ‹
      • Nate LeGrand

        Do not work with this bank in any capacity. They are ancient and ineffective with their policies, technology, and customer service. They have done nothing but cost me money and time with their incompetence and out of date business practices. Go to any other bank or credit union. Do not work with this bank unless you like contributing to their oversized and excessive buildings... that only have 1 ATM. First Interstate Bank - the leader in 1980s banking since 2020! Trash bank!
        Nov 27th, 2021

      • Chase Freedom

        I must say rhat I have banked here for some time. I have experienced highs and lows. The after hours customer service is impossible. They have info that not me nor the bank has! They have continually been no help. Its a shame that I am compelled to write this. Mike is fantastic as are all the people I have interacted with. The after hours support is abysmal. When a week end or away this is unacceptable.
        Jan 8th, 2020

      • Jason Rioux

        We were not from the area but were in town in the process of purchasing a house here. First interstate went above and beyond to help me contact my financial institution and get some funds transfer to pay an inspection fee. They didn't charge me. They gave me no attitude. They treated me like i was already one of their accounts. I DID shop around after they initially helped me. Nearly every other bank i walked into in Helena seemed too busy to be bothered with a potential new account. Fast forward to today... if there was ever ANY issue with my account or any seemingly fraudulent activity they were great about halting it and notifying me. The customer service reps, the loan reps... everyone i have dealt with at this branch has been great.
        Dec 23rd, 2019

      • Anthony Lapan

        This bank and its employees are very rude and unhelpful. I listened to them belittle my mother because she was not being explained a policy properly. I've never heard a business talk so rudely to its customers. I've heard from other people in the community who bank here, and all but one have been treated badly. People can be very difficult when you work in customer service, but you need to stay professional. I would not recommend using this bank.
        Oct 25th, 2019

      • Marge Burink


        Jul 12th, 2019

      Read Our 7 Reviews

      About
      First Interstate Bank

      First Interstate Bank in Helena, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Helena Capitol branch will help you reach your goals.First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over 300 locations across 14 states, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

      Contact Info

      Products

      • Personal Checking
      • Financial Services
      • Personal Savings
      • Rewards Credit Card
      • Credit Cards
      • Wealth Management
      • Personal Loans
      • Personal Line of Credit
      • Merchant Services
      • Auto Loans
      • Home Loans
      • Mortgage
      • Construction Loan
      • Payment Processing
      • Business Checking
      • Business Loans
      • Commercial Payments
      • Commercial Loans
      • Business Sweep Account

      Services

      • Mobile Banking
      • Mobile Deposit
      • Remote Deposit
      • Banking
      • Bank
      • Online Banking
      • Online Bill Pay
      • Online Account Opening
      • Loans
      • E-Statements
      • Drive Up
      • Drive-thru
      • Drive thru
      • ATM
      • ACH
      • Wires
      • Escrow Services
      • Treasury Services

      Images

      Questions & Answers

      Q What is the phone number for First Interstate Bank?

      A The phone number for First Interstate Bank is: (406) 422-1616.

      Q Where is First Interstate Bank located?

      A First Interstate Bank is located at 1420 Vandelay Ave, Helena, Montana 59601

      Q What is the internet address for First Interstate Bank?

      A The website (URL) for First Interstate Bank is: https://locations.firstinterstatebank.com/mt/helena/1420-vandelay-ave.html?y_source=1_NDQyNjE1NS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is First Interstate Bank?

      A First Interstate Bank employs approximately 20+ people.

      Q What days are First Interstate Bank open?

      A First Interstate Bank is open:
      Monday: Closed
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is First Interstate Bank rated?

      A First Interstate Bank has a 3.1 Star Rating from 7 reviewers.

      Hours

      Monday:
      Closed
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Ratings and Reviews
      First Interstate Bank

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      2
      2
      0
      1
      2
      Write a Review

      Nate LeGrand on Google

      image Do not work with this bank in any capacity. They are ancient and ineffective with their policies, technology, and customer service. They have done nothing but cost me money and time with their incompetence and out of date business practices. Go to any other bank or credit union. Do not work with this bank unless you like contributing to their oversized and excessive buildings... that only have 1 ATM. First Interstate Bank - the leader in 1980s banking since 2020! Trash bank!

      Chase Freedom on Google

      image I must say rhat I have banked here for some time. I have experienced highs and lows. The after hours customer service is impossible. They have info that not me nor the bank has! They have continually been no help. Its a shame that I am compelled to write this. Mike is fantastic as are all the people I have interacted with. The after hours support is abysmal. When a week end or away this is unacceptable.

      Jason Rioux on Google

      image We were not from the area but were in town in the process of purchasing a house here. First interstate went above and beyond to help me contact my financial institution and get some funds transfer to pay an inspection fee. They didn't charge me. They gave me no attitude. They treated me like i was already one of their accounts. I DID shop around after they initially helped me. Nearly every other bank i walked into in Helena seemed too busy to be bothered with a potential new account. Fast forward to today... if there was ever ANY issue with my account or any seemingly fraudulent activity they were great about halting it and notifying me. The customer service reps, the loan reps... everyone i have dealt with at this branch has been great.

      Anthony Lapan on Google

      image This bank and its employees are very rude and unhelpful. I listened to them belittle my mother because she was not being explained a policy properly. I've never heard a business talk so rudely to its customers. I've heard from other people in the community who bank here, and all but one have been treated badly. People can be very difficult when you work in customer service, but you need to stay professional. I would not recommend using this bank.

      Marge Burink on Google

      image

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
      2
      2
      0
      1
      2

      Write a Review

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