Chamber of Commerce

      The UPS Store

      ( 49 Reviews )

      The UPS Store
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      Yext Power Listing.
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      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 2:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (49 reviews)
      41
      1
      0
      0
      7
      Read Our 49 Reviews

      Chamber Rating

      Verified Member
      4.4 - (49 reviews)
      41
      1
      0
      0
      7
      › ‹
      • Kathryn Ashline

        I always use this store. The employees could not be more helpful! We are lucky to have them in our community.
        Mar 13th, 2024

      • Ben Studer

        Do yourself a favor and go with fed-ex. This store is disorganized, employees are untrained, and the manager is absent. Any issue will be rerouted to corporate, who will tell you to go back to the store, and so on. No customer service, huge waste of time.
        Feb 27th, 2024

      • Jessica Dobrowski

        Amazing workers clean store.
        Oct 19th, 2023

      • Tom Bradley

        Excellent and helpful.
        Sep 23rd, 2023

      • K. Verner

        Horrible experience. They didn't put a label on a box and it came back to an old label on the box. Then Susanne blamed me cause I didn't know which of the 6 boxes it was on the receipt so they could look it up. I thought I was doing the right thing so they wouldn't have to pay for the stuff in the box but I was informed that it was my fault and they didn't say sorry for not putting label on the box. However, multiple staff informed for me that the label was removed so I do not know if this is a common occurrence in this store for the staff to know this information. The manager Tim needs to figure out if staff, the drivers or customers who have access to packages in the front of the store are tampering with the labels. The staff could not admit that they made a mistake and Susanne informed me it was getting shipped for free even though the shipping was already paid for so it's not free!! If it was free they would have refunded the money and then shipped it for free. I would give it zero stars for horrible customer service if I could. Apparently in this store the customer is not correct.
        Jan 4th, 2024

      Read Our 49 Reviews

      About
      The UPS Store

      The UPS Store #2420 in Livingston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Yellowstone Gateway Mall.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (406) 222-4971.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1106 W Park, Livingston, Montana 59047

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/mt/livingston/1106-w-park?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Sunday: Closed
      Monday: Closed
      Tuesday: 8:00 AM - 6:30 PM
      Wednesday: 8:00 AM - 6:30 PM
      Thursday: 8:00 AM - 6:30 PM
      Friday: 8:00 AM - 6:30 PM
      Saturday: 9:00 AM - 2:30 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 4.4 Star Rating from 49 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 2:30 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 49 Reviews )
      41
      1
      0
      0
      7
      Write a Review

      Kathryn Ashline on Google

      image I always use this store. The employees could not be more helpful! We are lucky to have them in our community.

      Business Response on Google Mar 8th, 2024
      Thanks so much for the great review, Kathryn Ashline! Were glad our team delivered a fantastic experience and that you enjoyed shopping at the UPS store. We appreciate the feedback and hope to see you again soon.

      Ben Studer on Google

      image Do yourself a favor and go with fed-ex. This store is disorganized, employees are untrained, and the manager is absent. Any issue will be rerouted to corporate, who will tell you to go back to the store, and so on. No customer service, huge waste of time.

      Business Response on Google Feb 20th, 2024
      Hello Ben,We are sorry to hear that you had a bad experience at the store. Looking into your shippment it appears it was sent USPS First Class International. We have spoke with you multiple times on how these shipments work and that we are limited in our ability to push anything through with USPS. This would explain why our corporate office was unable to help and rerouted you back to the store. Revisitng the security footage it was clear you were on and off the phone about the address and how to ship the mail. Once again, this could not have been shipped unless the address and mode of transportaion was confirmed and signed off on by the customer. We are still monitoring the package along with the Post Master. Please call the store if you have any quesitons. 406-222-4971

      Jessica Dobrowski on Google

      image Amazing workers clean store.

      Business Response on Google Oct 30th, 2023
      Dear Jessica Dobrowski, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

      Tom Bradley on Google

      image Excellent and helpful.

      Business Response on Google Oct 4th, 2023
      Thank you for the review, Tom Bradley! We're glad to hear you had a positive experience with us. Much appreciation from everyone here at The UPS Store.

      K. Verner on Google

      image Horrible experience. They didn't put a label on a box and it came back to an old label on the box. Then Susanne blamed me cause I didn't know which of the 6 boxes it was on the receipt so they could look it up. I thought I was doing the right thing so they wouldn't have to pay for the stuff in the box but I was informed that it was my fault and they didn't say sorry for not putting label on the box. However, multiple staff informed for me that the label was removed so I do not know if this is a common occurrence in this store for the staff to know this information. The manager Tim needs to figure out if staff, the drivers or customers who have access to packages in the front of the store are tampering with the labels. The staff could not admit that they made a mistake and Susanne informed me it was getting shipped for free even though the shipping was already paid for so it's not free!! If it was free they would have refunded the money and then shipped it for free. I would give it zero stars for horrible customer service if I could. Apparently in this store the customer is not correct.

      Business Response on Google Jan 13th, 2024
      Hello,We apologize for your experience at the store. Upon looking into this matter the package in question did have a label come off in the Billings facility. This is why you recieved the package back. Unfortunately, labels do come off packages on converyor belts and general handling. We revisited the security footage and there was no removal of the label inside the store or by the driver. If the label was not put on this package or had been removed the tracking associated with it would not have been scanned in Billings. It seems there was a miscommunication between parties on what had happened and what was happening with said package. We will reach out on our next business day and rectify the issue. Thank you for bringing this to our attention.
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      Overall Rating

      Overall Rating
      ( 49 Reviews )
      41
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      7

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