FNBO

I have had a business account with them for over 20 years and generally dont have any problems. I had a cash deposit in one of their ATMs that took almost 2 days to clear. Which normally takes less than a couple hours. Thus, causing me to get an overdraft fee. I called this particular branch and was told the manager of this branch offers no refunds on the overdraft charges and would not even hear what happened before the lady hung up on me. After this experience and the other reviews about the management at this location, I think Im going to take my business account elsewhere. This is unacceptable in my opinion and should be any easy fix and adjustment to my account. Apparently they have little care for the customers that make them money.
Nov 22nd, 2023

I love all the help and smiles I get at this branch! I have a banking relationship with several banks in town; FNBO is the best!!!
Aug 6th, 2023

Stopped by quick while driving home to exchange some $20s for $100 and they wouldn't do it because I didn't have a debit account. Went across the street to CVS and they did it just fine. Asinine...you're a bank, act like one.
Jul 4th, 2023

If you cant even get a cup of coins cashed by a teller then I wouldnt expect nothing but horrible service from this group. Unbelievable how bad of customer service you can truly have.
May 21st, 2023

Terrible bank, DO NOT USE. It took them a year to submit a business loan for me but will gladly give you a cc at 26% interest. It is a giant mess and they are ALL useless besides a select few. Their policies constantly change and none of the workers can keep up on it or are informed of the constant changes. They can't handle filing loan paperwork, make you come in to sign it then lose it. I can write a book in just 4 years using them of how they have wasted money and have been a set back to my business with their lack of care or concern for anything but money. The managers also seem to always be ready to talk crao to you and make personal comments because whatever reason they deem necessary to belittle you instead of following simple requests. I don't call the bank to get an earful, just ask simple commands, don't need a scoring when the whole bank is a giant mess from top to bottom
Aug 24th, 2023