Chamber Rating

3.9 - (876 reviews)
396
229
115
47
89
Read Our 876 Reviews

Chamber Rating

3.9 - (876 reviews)
396
229
115
47
89
  • Kenyon Miller

    Tha rooms are big...
    Mar 5th, 2024

  • Krista Curtis

    Room was absolutely gross!! The shower curtain had mold all over it! The toilet leaked and was hard to flush the jetted tub had horrible water pressure and took 45 minutes to fill it and the door didnt lock they only had two towels in the room and when you go down to the desk the man tells you he doesnt have any more towels then came back and gave me a dirty towel with black stuff all over it. Honestly I have stayed at many hotels and this one by far was the worst Safety: The locks on the doors dont work we couldnt lock the door so that was scary going to sleep not feeling secure
    Feb 29th, 2024

  • Kayla Orr

    Words cannot describe what I endured during one night of stay here. I had no hot water at all. When I brought it up to the front desk they just stared at me, and said they have never had that issue before. I broke down. I went back upstairs and let it run for 5-10 minutes and still nothing. I ended up knocking on the room(strangers of course) across the hall, and luckily they were kind enough to let me shower. I have never been so embarrassed. Not only this, but our water was not working properly at all, I had stained/not washed sheets, and they didn't allow me to check in when I arrived because the room was "still being cleaned." When I checked out, I informed them what I had to do just to shower, and they refused a genuine apology or compensation for what I endured. I am not one to complain, ever, but words just can't describe this enough. I am heartbroken that the one night I expected to be a small "getaway" was this horrific.
    Feb 19th, 2024

  • Nicholas Kopetzky

    Hotel room was clean and nice and location was convenient. Service, however, was abysmal. Front desk employee followed us to our car after we chose to cancel our second nights reservationincredibly unprofessional and creepy behavior. I would avoid this place especially if traveling alone
    Jan 7th, 2024

  • Kishore chinnam

    Rooms were great .. hot breakfast kudos to the staff and management Rooms: Great comfy beds Safety: Safest place with 24*7 camera coverage and front desm Walkability: Great hotels and bars nearby , social security nearby
    Dec 25th, 2023

Read Our 876 Reviews

About
Old Mill Inn

Located in Omaha,NE, the Best Western Old Mill Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Contact Info

Vidoes

Questions & Answers

Q What is the phone number for Old Mill Inn?

A The phone number for Old Mill Inn is: 402-431-1246.


Q Where is Old Mill Inn located?

A Old Mill Inn is located at 650 N 109th Ct, Omaha, Nebraska 68154


Q What is the internet address for Old Mill Inn?

A The website (URL) for Old Mill Inn is: https://www.bookonthenet.net/east/premium/eresmain.aspx?id=4%2FLIcli92y%2BN8zJ33PeB8QDf5aWVJtIrM2ldo76HYg0%3D#/search


Q How big is Old Mill Inn?

A Old Mill Inn employs approximately 20+ people.


Q How is Old Mill Inn rated?

A Old Mill Inn has a 3.9 Star Rating from 876 reviewers.

Ratings and Reviews
Old Mill Inn

Overall Rating

Overall Rating
( 876 Reviews )
396
229
115
47
89
Write a Review

Kenyon Miller on Google

image Tha rooms are big...

Business Response on Google Feb 11th, 2024
Thank you so much for your five-star rating, Kenyon! It's rewarding to learn that we exceeded your expectations, most especially with the size of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

Krista Curtis on Google

image Room was absolutely gross!! The shower curtain had mold all over it! The toilet leaked and was hard to flush the jetted tub had horrible water pressure and took 45 minutes to fill it and the door didnt lock they only had two towels in the room and when you go down to the desk the man tells you he doesnt have any more towels then came back and gave me a dirty towel with black stuff all over it. Honestly I have stayed at many hotels and this one by far was the worst
Safety: The locks on the doors dont work we couldnt lock the door so that was scary going to sleep not feeling secure

Business Response on Google Mar 2nd, 2024
Thanks for choosing to stay with us, Krista! I am sorry to hear about the difficulties that you experienced, most especially, with the service and rooms that did not meet your expectations. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for taking the time to share your experience and to bring these matters to our attention. All the best on your future travels!

Kayla Orr on Google

image Words cannot describe what I endured during one night of stay here. I had no hot water at all. When I brought it up to the front desk they just stared at me, and said they have never had that issue before. I broke down. I went back upstairs and let it run for 5-10 minutes and still nothing. I ended up knocking on the room(strangers of course) across the hall, and luckily they were kind enough to let me shower. I have never been so embarrassed. Not only this, but our water was not working properly at all, I had stained/not washed sheets, and they didn't allow me to check in when I arrived because the room was "still being cleaned." When I checked out, I informed them what I had to do just to shower, and they refused a genuine apology or compensation for what I endured. I am not one to complain, ever, but words just can't describe this enough. I am heartbroken that the one night I expected to be a small "getaway" was this horrific.

Business Response on Google Feb 11th, 2024
Thanks for choosing to stay with us, Kayla! I am sorry to hear about the difficulties that you experienced, most especially, with the service and room that did not meet your expectations. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for taking the time to share your experience and to bring these matters to our attention. All the best on your future travels!

Nicholas Kopetzky on Google

image Hotel room was clean and nice and location was convenient. Service, however, was abysmal. Front desk employee followed us to our car after we chose to cancel our second nights reservationincredibly unprofessional and creepy behavior. I would avoid this place especially if traveling alone

Business Response on Google Dec 9th, 2023
Thanks for choosing us, Nicholas! Glad you were happy with the cleanliness of the room, though it is odd to hear you felt our staff was following you after canceling the second night. There is no benefit following a guest that canceled. Since you are safe, it seems you might have been overthinking the situation. It's important for us to impress our guests and your comments will make this goal that much more attainable. All the best on your future travels!

Kishore chinnam on Google

image Rooms were great .. hot breakfast kudos to the staff and management
Rooms: Great comfy beds
Safety: Safest place with 24*7 camera coverage and front desm
Walkability: Great hotels and bars nearby , social security nearby

Business Response on Google Dec 26th, 2023
Thank you so much for the wonderful rating, Kishore!It's rewarding to learn that we exceeded your expectations, most especially with the breakfast, hospitality from our staff, and value of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

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Overall Rating

Overall Rating
( 876 Reviews )
396
229
115
47
89

Write a Review

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