Brad Dombrosky - Loan Originator at FNBO

Yesterday I filled out a review of this branch. My experience was based on the drive through. Had a totally different experience going into the lobby today. Upon entering, their was a person standing at a teller station. As I stood waiting, it was evident that she had been standing there awhile, because an employee came out from the back, walked by her and stuck his head in a door calling for someone to come out to help her. I asked him if I could get into my safety deposit box, he said yes and seemed to be headed towards that desk. .....well he never came and I was left standing there. I made eye contact with a woman working at a desk to the left of me, she made no attempt to help. I began tapping my key on the counter and a gentleman, who I’d noticed sitting in his office, came out to help me. Unfortunately this has been the norm when I go inside this branch. Very disappointing.
Feb 18th, 2021

I was having technical issues with my online banking for the past week. I called my local branch today and Wes truly went out of his way to help! His customer service was outstanding!! He was kind, attentive and extremely patient! Wes was very knowledgeable and made me feel very confident that him and First National Bank were there for me!! Thanks again Wes! You were amazing!! I would highly recommend First National Bank to friends and family!! Their customer service is out of this world!!
Mar 18th, 2020

Very helpful and polite
Dec 13th, 2019

Excellent customer service. Branch managers and employees friendly, knowledgeable and professional. Upper administration have taken the wrong direction on their decision concerning the NRA and the 2nd Amendment. I will be closing my account with First National Bank.
Oct 17th, 2017

Nov 7th, 2016