Red Key Real Estate and Property Management

This rental company is relentlessly terrible. They don't even bother cleaning the apartment when a tenant moves out. The building is infested with roaches. The management team sends out notices about bug prevention coming but they never come. The outside is disgusting, the management team is horrible at keeping the property up. The people at the office are rude, racist, condescending, and disrespectful. The management company hardly acts in a sufficient time frame when something needs to be done. The building is old disgusting and falling apart. They offer month to month leasing is the only positive and they only do that because of how terrible it is. Do not rent from these slum lords.
Apr 9th, 2024

Collected my application fee, and barely ever heard from them since even though I called and left voicemails on multiple occasions. Would not recommend to anyone.
Mar 7th, 2024

Not my experience but a family member experience. This company lack in the area of communications, never returned call back after applying, never answer the phone. It's going on 3 weeks and still haven't heard a word from anybody and they continue to delete bad reviews! Run away from this company!
Mar 3rd, 2024

They have been very responsive on what need fixed and when! They also gave me and my young family a little help when I got hurt at work! They are nothing but great people!! I would definitely recommend checking out one of their homes!!
Feb 3rd, 2024

If I could put negative stars on this company I would. This company is DEFINITELY all about the owners. They give the renters half truths and change their comments when it does not suit the owners or their company. This is the most unethical and unscrupulous company I have ever encountered. My son rented an apartment under Red Key. I unfortunately had to co sign for him. He did fall behind in his rent. He was cut from his job. By the time I found out, he was behind 4 months. Why did they let him stay there for FOUR MONTHS without notifying me, the co signer, is beyond me. I called Red Key and spoke with Lisa who said he was on a month to month lease and could put in his 30 days and vacate the premises. This would stop any additional rent piling up. I thanked her for her help and even sent her a $50 gift card! December 26th, when he put in his notice that he was leaving the end of January, a notice that Red Key ACCEPTED, all of a sudden, he couldn't leave until March 1st! What happened to month to month? We were forced to stay another month or face eviction, court cases, etc. So now that is FIVE months of rent and charges. I had to take out a loan to pay off my son's rent because they kept adding on extra charges that they never spoke about in the beginning. Finally my son moved out. I thought that was the end of the nightmare. Then last week they sent ME, not my son, but ME an email talking about we owe another $2079!! They said they had to do a "deep cleaning" for over $600, clean the carpets for over $600, drywall and painting for over $300 and a bunch of other crap! My son wasn't even there a year! He didn't even hang pictures! What drywalling and painting had to be done???? They didn't provide any before or after photos, which I requested. They totally took advantage of my son being a first time renter who didn't know to take his own photos. And everytime I try to speak to them, they blame the "property owner." If you see Red Key on your realtor or lease agreement, make sure you read EVERY SINGLE WORD of your contract. Send it to an attorney and have him go over it. Or better yet, just run for the hills and work with an honest company that will go over things and tell you the truth from the jump. This company is awful!!
Mar 23rd, 2024