Scottsbluff Inn

We called went over and called at desk and no one was round or answering. As as service you suck your answering machine doesn't let you leave a message. I haven't gotten into a room and I doubt it worth it's cheaper rates. Walkability: No one's at desk or answering calls
Jan 15th, 2024

BEDBUGS! We found bedbugs.... lots of them. We immediately informed the staff and requested a refund(We had only been there an hour) and were told that there were no refunds.
Oct 15th, 2023

Didn't realize that the same owner owns the circle s lodge. Wow this place is even worse the room we had the door opened without a key tryed to talk to the one person who works there and couldn't find her the phone number is a joke the place is in extreme disrepair. You would be better off staying in your car. It has nothing it adfortised no Internet except in lobby but the Menards worked lol. They don't have enough sheets or towels or anything. The owner dang wow you have these great potential places and there in extreme need of repair and why is it that you can only hire one person at each place if you can't afford it you should sell them to someone that will actually fix them.
Sep 30th, 2023

This is horrible! First there is only ONE employee, and there is obviously too much for one person. On check in, there weren't any key cards, she said she was waiting for someone to bring some and she would bring them as so as she could. Ok... then she disappeared before we had a chance To ask for the WiFi password. Figured we would get it with the key card. In the room, the floors were really dusty. But everything else looked clean. We called the desk about the key cards and to ask for towels as there were none. She said she would be here in just a minute with them. In the meantime, while waiting for her to show up, we found out the DOOR DOES NOT LOCK!!! Even with the deadbolt turned, a person on the outside of the room can just walk right in!! Tried several more times to call the desk, since the only double room they have is 2 miles from the front desk!! No answer. Can't leave a message. So, finally set the night chain (not feeling secure at all!!) And went to sleep. This morning I called the desk again. On the 3rd try the same overworked lady answered the phone. When I told her of the issues here and asked to be moved to another room closer to the doors, and with a working door locks, or give me a refund. She said there were no more double bed rooms closer to the doors and they don't do refunds. I said "Excuse me?? What do you mean no refunds??". She stated that the owner doesn't do refunds. She said she has been here two years and he has never issued a refund. She said all she could do is try to make our stay as comfortable as possible. How is that going to happen?? We can't even leave our room without taking everything with us because the door doesn't lock!!! She said she would bring some towels and would show us a different room as soon as she had some cleaned. I am beyond disappointed with this place!!
Feb 13th, 2024

This place is dilapidated and smells like an old meth house in the lobby which was the nicest part. I had a reservation from my online payment for this hell hole. No one was at the front desk( albeit it was late at night) yet thats alright. I rang the bell with no response. I called the phone number after I noticed a sign that asked to call. I ended up calling the number 12 times. Still no answer. I rang the ring doorbell 9 times before I knocked on the office door. Finally some guy opens the door without a shirt on and smelled like he was drunk. He asked what was going on and I told him about my reservation. He sent out some lady who I guess was the employee. She took one look at me and stated We dont have any rooms for you here . I replied that I have a reservation. She groaned and then went around to the computer. She tapped a few keys and I didnt even see the screen turn on and again with the same response. She quickly left back to what I assume is where she lives full time. I got my receipt from my boss who reserved the room. I had to knock on the door again and a different guy then answered the door. She came out again and I showed her my receipt. Again she responded with We have no rooms for you here and that receipt means nothing . She then proceeded to tell me not to knock on the door again because she was trying to sleep and thats her home. No one should ever be treated that way. Im glad that I didnt stay there because the lady at the other hotel let me know that it was a dump and that the night manager/resident was a racist.
Dec 25th, 2023