Somerpointe Resorts

Thank you for taking the time to share your feedback with us. We're sorry to hear about the experience you described during your job application process. At Somerpointe Resorts, we strive to maintain a positive and professional work environment, and we take issues related to employee attendance and performance seriously.We want to assure you that the situation you mentioned does not reflect the standard of our company or the level of service we aim to provide to our guests and customers. We understand the importance of having a reliable and dedicated team to deliver exceptional experiences to our guests, and we take appropriate measures to address any staffing issues that may arise.While we understand your concerns, we would like to assure you that our commitment to providing quality service remains unwavering. We value the feedback of both our guests and prospective employees, and we use it as an opportunity to improve and better serve our community.If you have any further questions or concerns, please don't hesitate to reach out to us directly. We appreciate your interest in Somerpointe Resorts and hope to have the opportunity to welcome you as a guest or member in the future.

Thank you for sharing your feedback with us. We apologize for any confusion regarding the presentation and the representation of our company. We strive to provide clear and transparent information about our offerings, including our timeshare and vacation packages.We understand your concerns about the pressure to close the deal and appreciate your feedback. We aim to create a positive and hassle-free experience for all our guests, and we'll certainly take your feedback into consideration to improve our processes.Regarding your experience at the resort, we're disappointed to hear that it did not meet your expectations. We take all feedback seriously and are committed to addressing any issues raised to ensure a better experience for our guests in the future.Thank you again for bringing your concerns to our attention. We value your feedback and hope to have the opportunity to regain your trust in the future.

Thank you for taking a moment to share comments about your stay. It is great to hear that you enjoyed your overall stay and that our team members left a great impression. We hope to welcome you back soon!