Eye Care for Animals - Las Vegas

Nov 18th, 2022

I'm still waiting on a response from Dr. Smith and what happened to our baby. Still no phone call, which I can only assume that means you did something wrong. Talk to me Dr Smith. You are suppose to be a professional. But then again I never saw you degree, or even high school diploma.
Sep 24th, 2022

I wanted to share my experience with Dr. Smith and eye care for animals. My little girl Nadia has been a patient of Dr. Smiths for four years. He was treating her for progressive cataracts in both eyes that were genetic and appeared when she was about 2 years old. Cataracts progressed and got worse, we finally decide with Dr. Smith that it was time for surgery on her right eye to try and save some sight. Being a patient of his for so long we trusted everything he said and followed every recommendation. On August 10, 2022, we took her in for the recommended pre-op testing, $1143.00 to make sure she was a good candidate for surgery. Surgery was scheduled for August 16 at 8 am. The surgery cost to repair one eye without a lens is $5560.82. She seemed to be okay after surgery, she hated the cone around her neck and was confused, but I took the week off work and we slept on a mat in the living room so that she would not be left alone for even a minute. On August 20th she began to act odd, she was tired and acted depressed. I called Dr. Smith and was told by Tracy that she sounded sick and that I should take her to a doctor because it wasn't related to the eye. So I did, our vet said she was depressed and sent us home. An hour later she began to vomit and we took her to the Animal Emergency Center of Las Vegas and Henderson. This is the same office where Dr. Smith holds his Friday clinic. Nadia pass away from cardiac arrest at 9 pm that night. We ran to the clinic while they were still doing CPR. The Emergency clinic staff was great, but Dr. Odea could not explain what happened. They have not given her any medications, she was only there for a short while. On the following Monday was her follow-up visit with Dr. Smith, the receptionist called and said that they were sorry for our loss and how bad we must feel because we chose to have the surgery but we did have a $252 refund on prepaid visits. It is currently September 10th and I have not heard one word from Dr. Smith, not one word. I wanted to give him time to review her records and give me an explanation, but nothing. For all the patients at this clinic I just want you to know, that Dr. Smith put a price on my little girl's head of $6703.82 minus the $252.00. Every surgery has rick, as a nurse I know, and this surgery is no different. When you go to the clinic however please note that you are nothing more than a paycheck, they seem nice up front but all Dr. Smith wants is your money. Dr. Smith where are you? Call me. Tell me why my baby died 4 days after you operated on her. Be a professional and show the care that I thought you had for your long-time patient. TELL ME WHY.
Aug 21st, 2022

After visiting 3 vets, the last one suggested this place. They quickly diagnosed my little fur ball and sent me on my way with eye drops that actually worked! They explained everything so well. People are complaining here that it is too expensive. This place is a specialist...I expected to pay more than a regular vet. I have no complaints about the price. It might be a good idea to for staff to inform customers of the price of the visit when the appointment is made. But I couldn't be happier with the results! Thank you!
Nov 26th, 2021

Just make sure when you schedule an appointment (even if its more than a week in advance) youre not scheduled as a work in appointment. You get stuck waiting in the parking lot expecting for your pet to be seen at the scheduled time that was set. Then after waiting 40 minutes in your car and no one has come to see your pet, youre told your appointment is a work in and if someone else shows up for their appointment you have to wait. This place has great doctors, but only if your fur baby can actually be seen.
Nov 22nd, 2021