Edgewood Tahoe Resort

Apr 4th, 2024

Really great experience. The hotel is new and modern with very attentive staff. The view is incredible. The best part was by far spending time at the bar. Hasim is a real gem. He has incredible knowledge of everything in his bar. There is not a spirit that they serve that they have not tried and believe in. It was so refreshing having a knowledgeable bar staff at a resort in a tourist location. They have experience from all over the US running very successful bar programs and are happy to chat about all the offerings. They will also provide you with off menu cocktails from any of the classics to more modern riffs. I cant praise the bar staff enough. Thanks!! Nearby activities: Great shuttle access to all of South Lake Tahoe
Apr 4th, 2024

Beautiful Resort. We visited for breakfast only after recommendations from a friend. The location is absolutely the best possible. For winter or summer stay, I think this resort offers maximum comfort and luxury accommodation and amenities. I recommend 100%
Mar 27th, 2024

I was in town on business and stayed at Edgewood Tahoe. OMG! I arrived late at night and couldn't really see everything as I was pulling in. it was well lit but it was so dark out. I valeted my car and check in was really quick. The staff was super friendly. I got into my room and was surprised at how big it was. It had a huge shower, double sinks, a soaking tub, fireplace, a balcony. I looked out the window and it looked like a snow covered parking lot. Little did I realize how wrong I was. I woke up the next day to find that I was right on the golf course facing lake tahoe, that wasn't a parking lot, it was grass. GREAT VIEWS! The fitness center was great, I was able to enjoy it. They have a lot of various equipment. I went to the bar to get a bit after working out and met a wonderful bartender named Nasim, He was probably one of the friendliest people i've met during my travels. We ended up talking for about an hour or so and had a great convo. I also tried out the bistro... the flatbread pepperoni pizza was amazing! so good! The bed was comfortable, the internet was lighting fast. I didn't hear a peep from anyone around me as I slept. What more could I ask for? I'd definitely stay there again! so peaceful.
Mar 27th, 2024

I could go on and on about what this trip and stay should have been like, however I am completely disappointed to be writing this review. Below is a list of experiences we recently had at this resort in 2024: 1. Our luggage (which we check-in and left with the hotel bell hop) was unavailable to us when we were able to check into our room later on in the day. In fact, it was somehow back at the Reno airport with another transfer that had nothing to do with us. The resort didn't even call to make us aware but, instead, another patron of the hotel who noticed it was with their luggage. There was no accountability taken by the hotel NOR was there even an offer to cover our dinner reservation at the hotel or a bottle of wine. Our luggage was missing for approximately 7 hours. 2. A sizeable bug in our charcuterie board at the bar 3. Such poor service at the hotel bar that after 20 min of waiting (when all of the seats were NOT occupied), we had to ask if they were willing to help us order. This was a repeated experience of unfriendly bar tenders. 4. Waiting in line to be picked up by the hotel transport, hotel staff watched us be cut-off by other patrons who had not been waiting and rather walked right in front of us to take our spots. Thankfully, a supervisor saw what happened and acknowledged that the staff should not be allowing this to occur. 5. After our stay, I tried to access the online apparel shop to make a golf wear purchase and despite being transferred to 3 different people, I was told I would need to wait 2 months until the new website was up and that there was no other way to purchase anything through the shop. While this hotel is aesthetically GORGEOUS with amazing views, it absolutely does not live up to the 5-star reputation and has much to learn about service.
Mar 27th, 2024