RightSpace Storage

Feb 6th, 2024

office is constantly closed and locked during business hours. Had to call from the parking lot during business hours, to try to cancel a lease and was told I would be connected to the office manager. the person I was connected to refused to cancel lease on a unit we moved out of months ago. She Immediately lied to me and told me there was still a lock on it. Only when I told here I was there and there was no lock on it did she pull back from that lie and told me it was suspicious because they check everyday. I told her I didnt want a refund I just wanted to end the lease. I finally went back to the office and knocked on the door to find her sitting looking at the monitors of the storage unit in question. Her story then changed and she said she didnt feel comfortable moving us out because if they missed something they might want to get me a refund and that the manager would call me. I told her again I didnt want a refund. I am 8 months pregnant and work full time and just wanted to move out and not have to wait for a phone call while Im working and not have to do this again when we are preparing for our babies. She refused again because she said they missed something if it had been a few months and needed to investigate internally. I asked her why that was my issue and she didnt have an answer and told me I just wanted to argue. As if a heavily pregnant woman who is asking for no money and nothing in return doesnt have anything better to do on a Saturday. Finally, I just said it hadnt been a few months and we just moved out and removed the lock that day and wanted to move out as of that day. Only then Did she agree to actually do some work, told me to sit down because she had to type notes as if it was a lengthy task. It took under 3 minutes from that point.
Jan 27th, 2024

Outstanding service, Friendly.. easy check in
Nov 19th, 2023

Aug 18th, 2023

The whole experience was perfect!!
Jul 23rd, 2023