Rightworks

I am very upset. I rarely ask for customer service help. Rarely. Why? Because I end up disappointed. Same here. With my situation, I was put to the side. I tried emailing several times...just no response. .
Jun 28th, 2023

This company is the worst company on earth. Not helpful at all. Stay away. They couldnt pay me to use them.
Jun 24th, 2023

Jun 2nd, 2023

The service itself works fine. But the last year or two has been painful administratively. There's been a change in backoffice services or something. A full year later - they still can't and won't update my married name / email address on account because every time I make a request - they can't find my account. They take my money faithfully each month. But they still don't know who I am as a customer. Crazy!
May 10th, 2023

Had a very bad experience with my account being shut down in the middle of a meeting with my accountant with the taxes deadline. It happen to be my account was paid in full and they shut down my account because of my cc expired, although they can still get there money and my invoice was paid, the account was shut down anyway. They said they sent an email , but never stated my account would be shut down, and not even a phone call. Im taking all my accounts out this is not the service I deserve.
Apr 25th, 2023