Bob & Sons Automotive Inc.

Hours

Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM

Chamber Rating

4.6 - (304 reviews)
262
10
5
5
22
Read Our 304 Reviews

Chamber Rating

4.6 - (304 reviews)
262
10
5
5
22
  • Steve Criner

    I have to agree with the previous review done by PN that when you take a car in for inspection, they find a ridiculous amount of so-called issues. I made the mistake of taking my daughters 2012 Toyota Camry for just an ordinary inspection. As stated in a previous review, they came back with a laundry list of so-called issues that had to be addressed. They said the car actually failed inspection because the headlights were frosted, but told me for $285 they could do a restoration.(Just a foot note here I had a restoration done for $112 at another dealership) When I told Erica, I was taking it to another service technician for a better price, but I would bring it back for them to complete the inspection. I was told, I would have to wait at least 2 to 3 weeks for a reinspection. So think about this, the issue they have is the headlights why would it take 2 to 3 weeks for a Technician to look at the headlights? Im sure if I had paid them $285 they wouldve done the reinspection right away. And by the way, theres additional charge for a reinspection. I strongly recommend to anyone Do not take your car to this location for any type of service.
    Mar 19th, 2024

  • Chris Lubin

    Great hospitatlity!!!! First visit in February 2024. I called and I was helped right away. I had to have my bearing repaired asap. I didn't have to wait and my worry was taken care of. My vehicle was fixed to perfection! Such a relief to find a place that has excellent customer service with dependable workmanship. I will definitely be going back this month for inspection.
    Mar 17th, 2024

  • Jose Afonso

    If youre looking for Boston prices in Manchester, this is the shop for you. Way overpriced!
    Mar 2nd, 2024

  • Edward Connerty


    Feb 29th, 2024

  • Bonni Nicoli

    Everyone is so nice and very knowledgeable. They are able to make understanding any issues easy for someone who doesn't know cars.
    Feb 4th, 2024

Read Our 304 Reviews

About
Bob & Sons Automotive Inc.

Bob & Sons Automotive Inc. is located at 321 Kelley St in Manchester, New Hampshire 03102. Bob & Sons Automotive Inc. can be contacted via phone at 603-623-9295 for pricing, hours and directions.

Contact Info

  •   603-623-9295

Questions & Answers

Q What is the phone number for Bob & Sons Automotive Inc.?

A The phone number for Bob & Sons Automotive Inc. is: 603-623-9295.


Q Where is Bob & Sons Automotive Inc. located?

A Bob & Sons Automotive Inc. is located at 321 Kelley St, Manchester, NH 03102


Q What is the internet address for Bob & Sons Automotive Inc.?

A The website (URL) for Bob & Sons Automotive Inc. is: https://bobandsonsauto.com/


Q What days are Bob & Sons Automotive Inc. open?

A Bob & Sons Automotive Inc. is open:
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 4:00 PM


Q How is Bob & Sons Automotive Inc. rated?

A Bob & Sons Automotive Inc. has a 4.6 Star Rating from 304 reviewers.

Hours

Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM

Ratings and Reviews
Bob & Sons Automotive Inc.

Overall Rating

Overall Rating
( 304 Reviews )
262
10
5
5
22
Write a Review

Steve Criner on Google

image I have to agree with the previous review done by PN that when you take a car in for inspection, they find a ridiculous amount of so-called issues. I made the mistake of taking my daughters 2012 Toyota Camry for just an ordinary inspection. As stated in a previous review, they came back with a laundry list of so-called issues that had to be addressed.
They said the car actually failed inspection because the headlights were frosted, but told me for $285 they could do a restoration.(Just a foot note here I had a restoration done for $112 at another dealership) When I told Erica, I was taking it to another service technician for a better price, but I would bring it back for them to complete the inspection. I was told, I would have to wait at least 2 to 3 weeks for a reinspection. So think about this, the issue they have is the headlights why would it take 2 to 3 weeks for a Technician to look at the headlights? Im sure if I had paid them $285 they wouldve done the reinspection right away. And by the way, theres additional charge for a reinspection.
I strongly recommend to anyone Do not take your car to this location for any type of service.

Business Response on Google Mar 21st, 2024
Hi Steve – we’re sorry to hear you misconstrued our free Digital Vehicle Inspection report that shows the health status of your car (recommendations only) versus the only item required on your vehicle in order to pass NH State Inspection (the headlights). We do not require any of our customers to use Bob & Sons Automotive to complete required repairs at our shop for NH State Inspections and/or return for the reinspection process. Your hostility towards our staff was confusing on the phone especially when we weren’t allowed to speak and even worse in person. Should you like to give us a chance to speak, we’d love to take the opportunity to explain what you wouldn’t allow us to during your visit. Feel free to call 603.623.9295 or email [email protected]. If not, we wish you the best of luck with your daughter’s Camry.

Chris Lubin on Google

image Great hospitatlity!!!! First visit in February 2024. I called and I was helped right away. I had to have my bearing repaired asap. I didn't have to wait and my worry was taken care of. My vehicle was fixed to perfection! Such a relief to find a place that has excellent customer service with dependable workmanship. I will definitely be going back this month for inspection.

Business Response on Google Mar 12th, 2024
Awww, Chris - thank you! We are happy you had a great experience. We know how frustrating (and loud) bad wheel bearings can be - and our goal is to get vehicles back to our customers same or next day whenever possible because life doesn't slow down. We'll see you and your Toyota at inspection time and thank you again for sharing your experience with others! Drive safe!

Jose Afonso on Google

image If youre looking for Boston prices in Manchester, this is the shop for you. Way overpriced!

Business Response on Google Mar 6th, 2024
Hi Jose! Thank you for your review! We couldn’t find you in our system but it gives us a great opportunity to share some of the things we offer that other small shops don’t and why we’re proud to help serve customers in ways that make owning a vehicle easier. We’re a third-generation family owned and operated automotive repair shop and our Automotive Technicians are not only Master ASE Certified but attend multiple trainings throughout the year to stay up-to-date on service, repair and maintenance advancements. We offer a THREE YEAR/36,000-mile warranty on ALL parts and labor, FREE customer courtesy vehicles, local shuttle services, after hours drop-off and pick-up options and a FREE Digital Vehicle Inspection (DVI) report texted/emailed with EVERY service. The DVI has pictures taken of everything and shows the state your vehicle is in empowering you to make the decision best for your own budgetary needs and vehicle needs. By looking at your other reviews of many other shops in the area – it sounds like you’re searching for a particular mechanic and we wish you best of luck - but if you’d like to give us a try, please give us a call at 603.623.9295 or if you’d like to discuss the reasoning behind your review further, please call or email Stacy at [email protected] or 603.623.9295. Thank you and drive safe!

Edward Connerty on Google

image

Business Response on Google Mar 6th, 2024
THANK YOU Edward for your FIVE star rating - we appreciate you taking the time out of your day to share your experience and we truly appreciate your business! It was a pleasure to inspect your Honda and we hope to see you again, drive safe!

Bonni Nicoli on Google

image Everyone is so nice and very knowledgeable. They are able to make understanding any issues easy for someone who doesn't know cars.

Business Response on Google Jan 29th, 2024
Hi Bonni! Thank you for giving us the opportunity to work on your Toyota! We try our hardest to help guide and educate our customers so they're able to make the best decision on maintaining and servicing their vehicle. We hope to see you again soon and drive safe!

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Overall Rating

Overall Rating
( 304 Reviews )
262
10
5
5
22

Write a Review

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