HarborOne Mortgage

Great people
Apr 11th, 2023

I have to say that as an employee of HarborOne Mortgage it is an amazing company to work for. Or shall I say WITH. From the operations team, closing department and management everyone is on the same page constantly. If you are ever looking for an opportunity to join a phenomenal team please give HarborOne a look.
Mar 6th, 2023

HarborOne Mortgage has been easy to work with. They answer all my questions, and they have a professional staff.
Feb 27th, 2023

I have completed 3 purchases and 1 refinances through HarborOne Mortgage. Chris Urick was an excellent loan officer to work with! Thank you!
Feb 8th, 2023

I refinanced two properties with HarborOne - MA and CT. They claimed I had to retire nearly all my other debts saying they were going to sell my loans into the secondary market and had to be "freddie/fannie" compliant. They take it to the extreme. It gets worse - they didn't sell one of my loans but they handed both my loans off to a servicer called LoanCare which is the most abusive, anti-consumer loan servicer I've ever encountered in my 35 years as a person who has had residential, commercial and investment mortgages - many at the same time. Within three months, LoanCare was scouring my tax records on the property they didn't hold escrow on-and found a small bill for $114.30 which they used as a fig leaf to force a tax escrow. LoanCare then paid my current tax bill and set up an escrow for that and the next payment. My mortgage payment escalated from $927 to more than $2100. The abuse and arrogance is epic - and HarborOne knows it. I contacted my loan officer as a last resort (David Thibodeau). He promised action, promised a phone call from the CEO - More than two weeks later, nothing. I ended up dealing with Thibodeau because his SVP David Gravelle offloaded me to him even though my realtor advised me to contact Gravelle. He quoted me a low rate, then refused to take calls. Finally reached him and he said he couldn't deal with me because he was on his way to get married. Waited for him to get back - he hands me off. Do not do business with this company. They are not your best option.
Dec 12th, 2022