PacSun

My friend and I walked into the store hoping to get new spring items. We love the store and normally have great service however when we asked for a dressing room we were not questioned about how many items we had or if we wanted separate fitting rooms. So we walked into the same one with 8 items; me with 5, my friend with 3. We then got a loud bang on the door with an aggressive tone asking why we were in there together with more than five items. This was not the same lady we asked for a dressing room for. The aggressive lady asked if our parents were with us and threatened to call security just because we had too many items in the same dressing room, even though we werent asked how many we actually had. While we were quickly trying to change, she was yelling at us to get out. Mind you we had been trying on clothes for ten minutes already and were fully dressed with our soon to be bought clothes. We were very disappointed of how disrespected we were treated by the lady that yelled who stated I dont work in this department.While the other worker didnt even ask us if we wanted seperate dressing rooms and how many items we had in total. We are never coming back and would recommend you going to another pacsun where youll be treated with respect. Ps to the pacsun worker, number one rule in customer service is that the customer is always right goodnight. Ps to the ps, SHE TOOK MY LULULEMON LEGGINGS AWAY BECAUSE I HAD TO MANY ITEMS!!!! WHAT IS THIS
Mar 15th, 2024

A really bad experience. My friend and I entered the store and started collecting items in the middle one of the workers came to us and said that in 30 minutes the store closes and therefore the fitting rooms are closed, we asked for a few minutes to try on the items and we were refused. We had to try on the things in the middle of the store when there was still half an hour left, during the whole time the workers laughed at us and purposely stood next to us while we were trying thr cloth to make us feel uncomfortable. At the end one of the employees said that it is not appropriate that we measure clothes in the middle of the store. We put the clothes back and left. The prices were great and the staff very poor, we won't be back.
Aug 22nd, 2023

Apr 26th, 2023

hella expensive for low qual clothes but they r rly cute. if u don't like revealing clothes don't come here
Jan 27th, 2023

Nov 13th, 2022