On The Mend Home Renovations, LLC - NH

Kristin Austin _{on Google}

Sep 22nd, 2023

We had Donnie, Aaron, and the rest of their team here in the Spring for a kitchen renovation. They are reliable, friendly, professional, detail oriented, and deeply committed to customer satisfaction - even high maintenance customers like me! They are on time, focused, and ready to work when on the job site. When they left for the day everything was put away, cleaned up, and if we werent home - locked.
Communication was great throughout our renovation. They worked with us to minimize the inconvenience and went above and beyond to make sure the project stayed on track. As with any major renovation, surprises can crop up. Donnie and his team were quick to identify solutions and took action to resolve the issues immediately and to our satisfaction. We also had a wonderful experience with their sub-contractors. Many were friends or family and have worked with them for years.
Highly recommend!
**Be patient with the quote process. This industry is strained and many times the quote process is delayed because the people who are doing the work are focused on the clients who are in the middle of a project. In the end, that focus is what youll appreciate the most.

Tim Trask _{on Google}

Oct 27th, 2022

Quality work and an attention to detail. Very communicative making sure your vision comes to life. Service: Basement remodeling

Sandra LaBarge-Neumann _{on Google}

Jun 1st, 2022

In August, 2021, we hired Donnie to re-do our 47 year old kitchen. It was a large and involved project, and to put it mildly, I'm on the fussy side. Donnie was always attentive to my concerns without making me feel like I was asking too much. He gently offered suggestions when I asked for things that wouldn't work. It would be unrealistic to expect a large project to go without a hitch, but when "hitches" arose, he handled them quickly and with a sense of balance.
I like Donnie's personality, and both his sense of humor and sense of balance are reflected in the folks he hires. I've had people do work here in the past whose personalities made me long for them to be gone. This crew was skilled, respectful, and congenial. I enjoyed them being here, even when I was ready for the whole blasted thing to be done.
Donnie knows his business and does a fine job - definitely a keeper! Service: Remodeling

William Bellis _{on Google}

Dec 29th, 2021

Donnie finished half our basement. He was the most reasonably priced, started work almost immediately, and the project came out amazing. Hes a good guy and easy to talk to. His crew was professional and weve already scheduled our next job with them. I highly recommend! Service: Remodeling

Derek Perry _{on Google}

May 3rd, 2021

I called and setup an appointment for the following week to get a quote and spoke to Donnie himself. On the day of our meeting Donnie was a no show, no phone call, voicemail, or text message.