Chamber of Commerce

      Citizens

      ( 20 Reviews )

      Citizens
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      Hours

      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (20 reviews)
      9
      3
      0
      0
      8
      Read Our 20 Reviews

      Chamber Rating

      Verified Member
      3.3 - (20 reviews)
      9
      3
      0
      0
      8
      › ‹
      • Ryan Deyo

        Lack of knowledge at the branch with how the online accounts work. Was told there was a solution over the phone to ACH transfers that I was missing. Showed up to the branch and he was scratching his head.
        Jan 29th, 2024

      • Travis Billingham

        Incredible customer service and great lending products. Special things to HEATHER for making me feel like a VIP!
        Nov 21st, 2023

      • Georgia Loney

        I can't blame the branch, but I can't recommend Citizens in general. It took 5 trips to the branch and numerous telephone calls with the tech department, which is outsourced to a foreign country, to accomplish what should have happened at the first appointment in about 10 minutes. Very simple online banking issue. The other issue I have is that no one ever answers the phone at the Pleasant St branch, and there is no answering machine to leave a message. So no way to get ahold of anyone at the branch without making a special trip in person.
        Aug 13th, 2023

      • lilackitty713


        Aug 9th, 2023

      • Kyle Cangemi

        I came to this location to set up a new bank account and I had the pleasure of working with Heather. She was extremely patient and helpful and made sure that everything was figured out before I left the building. Would highly recommend this location and Heather!
        Jul 12th, 2023

      Read Our 20 Reviews

      About
      Citizens

      At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

      Contact Info

      Questions & Answers

      Q What is the phone number for Citizens?

      A The phone number for Citizens is: (603) 430-5533.

      Q Where is Citizens located?

      A Citizens is located at 134 Pleasant St, Portsmouth, New Hampshire 03801

      Q What is the internet address for Citizens?

      A The website (URL) for Citizens is: https://locations.citizensbank.com/nh/portsmouth/134-pleasant-st.html

      Q How big is Citizens?

      A Citizens employs approximately 20+ people.

      Q What days are Citizens open?

      A Citizens is open:
      Friday: 9:00 AM - 4:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM

      Q How is Citizens rated?

      A Citizens has a 3.3 Star Rating from 20 reviewers.

      Hours

      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM

      Ratings and Reviews
      Citizens

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      9
      3
      0
      0
      8
      Write a Review

      Ryan Deyo on Google

      image Lack of knowledge at the branch with how the online accounts work. Was told there was a solution over the phone to ACH transfers that I was missing. Showed up to the branch and he was scratching his head.

      Travis Billingham on Google

      image Incredible customer service and great lending products. Special things to HEATHER for making me feel like a VIP!

      Georgia Loney on Google

      image I can't blame the branch, but I can't recommend Citizens in general. It took 5 trips to the branch and numerous telephone calls with the tech department, which is outsourced to a foreign country, to accomplish what should have happened at the first appointment in about 10 minutes. Very simple online banking issue. The other issue I have is that no one ever answers the phone at the Pleasant St branch, and there is no answering machine to leave a message. So no way to get ahold of anyone at the branch without making a special trip in person.

      lilackitty713 on Google

      image

      Kyle Cangemi on Google

      image I came to this location to set up a new bank account and I had the pleasure of working with Heather. She was extremely patient and helpful and made sure that everything was figured out before I left the building. Would highly recommend this location and Heather!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      9
      3
      0
      0
      8

      Write a Review

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