Massage Chair Wellness, Inc.

After some online research we knew having the option to try them was essential. It started with a phone call, Alison was great she answered all my questions, gave us options and many things to consider. We set an appointment for a showroom visit. It was great she made us feel very comfortable and really listened to our needs. She had us try many of them the best part was it was just the three of us. The best customer service ever. Alison went over everything and knew her products well. We bought her suggested "Osaki First Class" it is approaching two years now in our office and our clients love it and it has operated perfectly. Alison thank you very much we appreciate you! Kevin & Debbie from White Wolf Striping
Aug 5th, 2023

Twice this week I tried to shop this location, and both times it's been closed. I can only imagine that they have either gone out of business or are on the verge of doing so. The store is still set up with display goods, but it's dark and the grates are pulled down.
May 1st, 2023

Superb customer service and excellent pricing. Talking to their product selection experts was a one stop shop for finding a solution for my needs. The ability to go to the show room and try these chairs out myself made all the difference. I was skeptical that an investment into a high quality massage chair would relieve the pain I had suffered for nearly two decades. What a difference! The price was right and the service proved exceptional.
Sep 2nd, 2020

If you are in the market for a massage chair, one call to Alison at Massage Chair Wellness can clear up a lot of confusion in trying to figure out which of the seemingly endless makes and models of massage chairs is right for you. Alison spent over an hour on the phone with me on a Sunday afternoon listening, explaining and educating me on the subject so I could make a much more informed decision. Had I not spoken with her, I would have ended purchasing a different chair that would not have been the best choice for me. Alison will not steer you towards a chair that isn't going to among those that would best meet your needs just because it is more expensive either. They also have very friendly customer service policies and stand behind the products they sell. Oh, and fantastic prices too. Let Alison help you find the right chair for you and then don't be shocked if she can offer a price better than what you will find anywhere else. This is a merchant you can trust that operates with transparency and honesty and should be on your short list when looking for a massage chair. Fantastic customer experience!
Jul 8th, 2020

One of the best customer service I have received. Alison is wonderful and the chair was delivered and setup as promised (white glove service is the way to go) is just what we needed. Highly recommended. Update: A follow up promise to help move was not kept and further emails ignored. Maybe 4.5 now ? and try other stores for future needs.
Mar 23rd, 2020