Tri City Subaru
Hours
Chamber Rating
-
Gail Paul
Mar 31st, 2024 -
Bob Lonek
Mar 31st, 2024 -
lester sirois
Mar 31st, 2024 -
Margaret Naumes
Mar 28th, 2024 -
Lukas Pouliot
Mar 31st, 2024
About
Tri City Subaru
Tri-City was started over 50 years ago by Rene Plante and was one of the original Subaru dealers in New England. Tri-City continues to be owned and operated by the Plante family, now in its third generation. Our principles are simple - outstanding customer service at competitive prices with the goal of creating long term customer relationships. The Tri-City area is comprised of Somersworth, Dover and Rochester but we have customers traveling from all directions to work with our Sales & Service Teams. Our customer family extends from the Lakes Region to Southern Maine and south including the Portsmouth, Exeter, and Stratham areas.
Contact Info
- (603) 207-1151
- Website
Questions & Answers
Q What is the phone number for Tri City Subaru?
A The phone number for Tri City Subaru is: (603) 207-1151.
Q Where is Tri City Subaru located?
A Tri City Subaru is located at 195 NH-108, Somersworth, NH 03878
Q What is the internet address for Tri City Subaru?
A The website (URL) for Tri City Subaru is: https://www.tricitysubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
Q What days are Tri City Subaru open?
A Tri City Subaru is open:
Sunday: Closed
Monday: 7:00 PM - 8:00 AM
Tuesday: 7:00 PM - 8:00 AM
Wednesday: 7:00 PM - 8:00 AM
Thursday: 7:00 PM - 8:00 AM
Friday: 6:00 PM - 8:00 AM
Saturday: 5:00 PM - 8:30 AM
Q How is Tri City Subaru rated?
A Tri City Subaru has a 4.8 Star Rating from 1269 reviewers.
Hours
Ratings and Reviews
Tri City Subaru
Overall Rating
Overall Rating
( 1269 Reviews )
Gail Paul on Google
Bob Lonek on Google
lester sirois on Google
Margaret Naumes on Google
Lukas Pouliot on Google
In July of 2023, I took my car in for an inspection and oil changed. Other than a small bit of overpriced exhaust work, my car passed inspection. I was told the brakes were wearing great and they were all inspected and passed in green! Four months later, I was back in the shop with a grinding sound. Turns out, my rear brakes completely failed and the front brakes were nearing the end of their service life...somehow this was not caught four months earlier, and since I live right in the heart of Dover, I barely drove my car in those four months. Sorry, but breaks don't magically fail in four months - someone missed this during inspection...all I could muster from the customer service rep was a one-off "well someone should've noticed that" response when I paid for my repairs. At that point, I had already decided I was done with Tri-City Subaru and would never return again.
Then it gets worse. I decided in January to drive to Florida and stay with family since I work remotely. Near the tail end of the drive, my service engine light came on at the same time as multiple other lights on my dashboard simultaneously. Obviously concerned, I took the car to Port St Richie Subaru, which was the nearest dealership to my family in Florida. It turns out, after running diagnostics, the Florida dealership determined that during my last oil change in July, one of the mechanics at Tri-City double-filled the oil in my car with the oversight ultimately destroying my oil control valve. The mechanic's exact words at Port St Richie Subaru were "it was a minor miracle that my entire engine didn't seize on me." I was out $377 of my hard-earned money, but it could've been thousands of dollars if things had gone differently.
I have gone back and forth the past two and a half months deciding whether to pursue any further action, but ultimately decided to share with others. I will NEVER EVER take my vehicle to Tri-City Subaru in Somersworth again under any circumstance, and advise anyone on the New Hampshire seacoast to beware, and consider other Subaru dealerships on the seacoast of Maine, NH, or Massachusetts for ANY of your maintenance needs.
***EDIT: I stand by previous statement, oil was changed in July by Tri-City, I will scan and upload all applicable documents upon my return to New Hampshire.***
