Crowne Plaza Edison, an IHG Hotel

Edward Douglas _{on Google}

Mar 16th, 2024

More cherries & johnny walker red "2024?"Please.

G L _{on Google}

Apr 1st, 2024

Edited April 1, 2024: We stayed at this hotel 3 times since the last review, the most recent stay being on 3/30/2024. We were checked in by the same front desk staff, Alex, who always recognized us from our previous stays. Alex is always friendly, helpful and efficient. We thank him for making our stays pleasant.
We are staying 4 nights at this property. 3 days before arriving, I called to find out if I could request a microwave in the room. The front office manager, Amr Maged, was very helpful to explain that premium rooms come with microwave and there is a shared microwave on every floor for standard rooms. He said hell see what he can do to get us a room with microwave. Upon check-in, we were upgraded to a premium room with microwave. The room is very nice, spacious and clean. Thanks to Amr, we feel treated like valued guests at this hotel for the first time. I say this because we stayed here twice previously, in July and November of last year and my requests for upgrade were denied both times despite me being a Spire elite. The excuse on both occasions was no availability even though there were hardly any guests (judging by the number of cars in the parking lot).