Chase Bank

The worst Chase I've ever been to. Workers are very lazy and sassy, as if they are doing a favor to the customer, I've been there three times to open an account, they said whatever excuse to not do their work, as "comeback tomorrow because it's already late today", to finally say "you are missing this random requirement to open your account" the third day, however the previous day the girl in the desk said that "I have all the requirements to open it". I would never go back there, waste of money and time. Worst experience ever.
Mar 21st, 2024

Had appointment at 4 pm. Was waiting 45 min after 4 pm. They told me I cant open business account because principal address and mailing address are not same. This is stupides answer I heard so far. Was 5 min be4 they close so that was easiest way to tell me " have a nice day I have no time for you even tho I was late on 4 pm appointment by 50 minutes"
Dec 25th, 2023

Worst bank. Worst service.
Nov 25th, 2023

This bank is terribly understaffed. I had an account for a week that I couldnt use because of unfixable errors. The bank misspelled my name, blundered the direct deposit and gave me an ATM card that could not be used. The nice women who worked here tried to help me but said I had to wait for a banker and it would be a half hour which I didnt have. There was one banker there at lunchtime with a customer and I did not have time. I tried to close the account and still needed a banker so I ended up calling Chase from inside the branch and closed the account. No real efforts were made on Chases end to help or stop me from closing the account so they really dont care. I wanted to be a customer for their auto loans and credit card but Ill take a chance with TD bank. Both banks are within a mile of job.
Oct 20th, 2023

Rudest staff ever. Just was there at 5;28 pm 2/15/23 and after failing to get the bills I wanted at the drive through had to go inside. The atm stopped working and my card got stuck inside. At that time, a client came out of the bank and when I tried to get in to let someone know about the issue the employee shut the door on my face and purposely ignored me. Avoid and go to any other branch.
Feb 23rd, 2023