Fairfield Power Equipment

Mar 29th, 2024

Great customer service, very fast turn around on my snowblower.. I have a generic model, and they were still able to get replacement parts quickly.
Mar 5th, 2024

My snowblower has been serviced by Fairfield Power Equipment for years. Last week I finally got around to throwing some gas in it and starting it up. Wouldnt turn over. Tried again on Saturday thinking I may have flooded it- nothing. Wouldnt turn over. Just missed them. They closed about a half hour earlier for the weekend. Called first thing this morning and got them just as they were opening. I said I know the storm is coming tonight and my chances are likely 0.1%, but weve worked with you guys for years and figured Id ask if there was any chance that you could pick up and make my snowblower work before tonight? He said he could pick it up, but there was zero chance he could get it back to me before tomorrow. We went shopping and came back. Just sitting down to dinner at 7:30pm I get a call. It was Fairfield Power. The blower was done and if I looked in the driveway Id see it!!! He didnt even know what the charge would be yet. He just wanted to make sure I had it before the storm!! Now THAT is old school customer service personified!!! If you dont ask (nicely), you dont get!! Fairfield Power Equipment-96 Plymouth Street in Fairfield!! Couldnt recommend them any higher!!
Feb 28th, 2024

I've been dealing with Keith for many years and would highly recommend him and Fairfield Power for any equipment or repairs you may need. Yesterday I couldn't start my 30-year-old Ariens snowblower. Keith helped me troubleshoot the issue, had the part in stock and gave me expert instructions on making the repair. After installing the new coil, the snowblower started on the first pull.THANK YOU KEITH. You are the greatest.
Jan 17th, 2024

Bought a big Toro PowerMax Snowblower from Brian a year ago. Great selection and pricing and he delivered the machine to my house 10 miles away. They even took and scrapped an old mower I had in the garage. This past week I tried to get the snowblower running but alas, it wouldnt start. Called Brian twice and he walked me through some steps to remove the old gas and spark plug and I finally got it working. He could have simply charged me to pick it up and fix it at his shop (which I would have gladly paid) but instead was patient and understanding of my desire to fix it myself because, well.I was the idiot who didnt follow his instructions for summer storage. Saved me an expensive transport and repair bill and now has a customer for life! (Which HE might regret).
Oct 23rd, 2023