Service Center at Holman Cadillac

So I needed a daily when my truck broke. I didnt specifically want a Cadillac but I found a used one at a good price with low miles and I rolled with it. After almost two years of only regular maintenance Ive just now brought it to a dealer for a code Just based on how awesome this dealer is I think I will be a Cadillac customer for life. Also theyre open on Saturdays which is a big deal for me. Highly recommend.
Feb 8th, 2022

They were awesome thanks a lot. And they texted me this video about repairing.
Dec 17th, 2021

Very knowledgeable staff very patient Edwin is a great sales rep he deserves all the glory Rene is fantastic smart and fair. Love my experience with Holman Cadillac
Sep 10th, 2021

I’ve been critical in the past of Holman service, and almost went elsewhere. Being a dealership service manager myself, I couldn’t believe the poor level of service provided by a Cadillac dealer. However, I’m guessing a few moves have been made to improve the experience. The difference is overwhelmingly obvious. Keep up the good work and thank you.
Sep 9th, 2021

I made an appt and was told a rental would be available upon my arrival. I was told the rental was being washed and it would be 2-5 minutes. 1 hr later I asked when it would REALLY be ready and they told me just a few more minutes. 15 minutes later they told me it was ready. They next morning I picked up my vehicle. I had a front end alignment and an engine filter replaced. When I got in my vehicle the tire pressure alert message was on. All the tires had vastly different air pressures.. so I walked back inside for assistance and the women who checked me out seemed annoyed I had a question and sent me to my original assistant. Wow was I embarrassed!! A service man came out with me and adjusted all 4 tires. When he went to turn the vehicle tire pressure warning off my screen showed the air filter warning light on and showed 35%. Im questioning if I really had an engine air filter replaced but to be honest I was too embarrassed to go back inside and question it. So for $549 not sure what service I actually received. Next time I will go to a different service center even if its a longer drive. Service: Auto maintenance
Jul 29th, 2022