Cavalier Logistics

Apr 8th, 2019

Make drivers very unsafe on the road with to many phone calls. And very unprofessional. Staff.
Feb 9th, 2018

Pick another shipping company. Twelve days before Christmas, I was told to expect delivery of an overseas shipment during a five-hour window. I gave the dispatcher of the trucking company specific instructions about how the delivery should be made, re-arranged my schedule to accommodate them, and then waited all day on the day they told me to absolutely expect delivery, to no avail. No one called me. When I called them, I was told the truck broke down and was given a two-hour window the next day to be present for delivery. I re-arranged my schedule again. They missed the window by half an hour, and when the driver finally showed up, he had not been given any of the instructions I had outlined to the dispatcher. This caused him significant problems making the delivery and delayed the situation further. When I complained to O.J. of Cavalier, he initially promised me a discount for the inconvenience, but then reneged. I pressed him for just a $50 discount off of our significant bill, but he refused. Pick another shipping company.
Jan 1st, 2017