Cold Stone Creamery

I love this ice cream but today my experience was horrible, 2 employees which it was like only 1 the young female took 45 minutes(no exaggeration) to make 1 order of 2 ice-creams. She moves so slow while the young male took 6 different orders, the moment her friends came to visit her she moved fast to talked to them but didnt care about the people waiting for the orders. I understand she was new and all but in a busy place she needs to work with purpose. And not only that when she gave me the order she gave me a bad attitude because I asked polite to the other guy for my order and asked to be put more sense of urgency in the order. I made the order 15 minutes prior to arrive to the store and I waited 45 min in the store. No exaggeration the MOD can check cameras and see times.
Apr 6th, 2024

Really bad service and attitude. Dirty and not a welcoming place for all members of the community
Mar 2nd, 2024

Feb 19th, 2024

I love the waffle, it's all done and the seasonal flavor is very good.
Jan 8th, 2024

I seriously just need too stop ordering my children cakes from this place cause, it never fails they always messed it. Today my husband pick up the cake doesnt check it gets home & there only one name on the cake for my twins birthday smh. Thats makes 4 cakes this year that they screw up. Hopefully when I cut into this cake the ingredients will be correct cause the first cake was missing all the fillings. The second time they decided since they didnt have red too write in they would just use pink too write on a teen boy cake smh didnt even ask me. 3rd time they wrote happy birthday Kevin although the order form said Keion , Its always something. Now I gotta waste gas too drive back too have them fix the names on the cake. Yep this will be the last time cause I should have known better!
Dec 13th, 2023