Law Office of Mustafa Cetin

Hi, Kemal. Your feedback is highly appreciated. Thank you for the review!

Dear Mr. ArslanWe are deeply disappointed to see your review, given the comprehensive support and careful attention we provided during your challenging situation. It is essential to address and correct several inaccuracies in your account to ensure a clear understanding of the facts.Regarding the submission process, we strictly adhere to the Turkish Consulate’s required format, which is not a deviation but a standard protocol. From the outset, we explained that the accepted procedure involves submitting documents via a form within an email format, as this is the only method the consulate accepts. We presented the documents to you for verification before submission, clearly stating that this would be the process. Unfortunately, it seems there was a misunderstanding on your part regarding this procedure. We understand the stress and trauma you were experiencing might have affected your perception of the process, but please be assured that we communicated and executed everything as per the consulate’s requirements.Regarding the surname issue you mentioned, there was no initial error on our part. We used the last name as provided in the documents you sent us. When we conducted a final check before submission—for which we sought your confirmation—you informed us that the surname had since changed. We immediately updated the documents accordingly. This correction was made possible by our thorough review process, and it was your update that prompted the change, not an oversight by our firm.Additionally, it seems there has been a misunderstanding regarding the document template. We demonstrated a similar successful case to reassure you of the potential effectiveness of our approach, given the similarities in circumstances. This was done transparently, showing you an anonymized example to illustrate how we could handle your case. Our intention was to provide clarity and confidence in the process, not to mislead.We recognize the emotional and financial stress you mentioned at the outset of our engagement. You initially reached out to us after seeing our advertisements about the effectiveness of a writ of mandamus. After discussing this option and understanding your financial constraints and the specific issues your wife encountered in Turkey, we suggested a more cost-effective strategy. This involved sending a detailed email to explain your wife’s situation, which we believed could resolve the issue without the need to pursue a writ of mandamus immediately. This decision was meant to alleviate your burden, not to compromise the quality of our service. The fees we charged were nominal, considering the rapid and meticulous service provided, all completed within four to five days without any negative feedback from the authorities.The allegations of dishonesty are particularly disheartening and damaging to our reputation. We have always prided ourselves on our integrity and professionalism. We remain open to discussing this matter directly with you to resolve any residual concerns and clarify any ongoing misunderstandings.If necessary, we will take appropriate steps to protect our firm’s reputation legally. We hope for an opportunity to speak with you and hopefully move towards a resolution.Sincerely,The Law office of Mustafa Cetin

Hi, Rafael. We appreciate the kind words and are glad we could provide you with a positive experience!

Thanks for great comments Mr.Kirca

Hi, Emir. Thank you so much for leaving us a stellar review!