Finish Line

Great store, kind of sad that they no longer give a 20% off to military and also that Jordan sneakers are not exclusive in all FL and JD stores.
Mar 11th, 2024

Feb 25th, 2024

Friendly and efficient service.
Jan 30th, 2024

Jahvon is extremely helpful and polite, as opposed to Marco who is practically useless. I asked about a pair of sneakers being in stock, and Marco quickly said no theyre only online. But when I checked the Finish Line website, I saw that the exact shoes were available for pick up at Willowbrook for the same day. So I went back in and spoke with another worker, Jahvon, who went in the back 3 different times to make sure I got the correct pair and size. I ended up leaving with the exact pair I wanted. Marco could have done the same, but for some very odd reason he just chose not to do his job?
Jan 26th, 2024

Horrible management in this location bought a pair of sneakers air max 97 which were black and gold worker grabbed it of the display sneaker was literally damaged both did not look the same asked for a discount and brought to the mangers her name was Ari attention she gave me a dirty look and said no plus was rude. Then while she was looking at the sneaker she started pulling on all the loose stitching. Even the male associate that bought me the shoe agreed with me.Some people should not be in a customer service job for the public. Worst part I contacted there customer service with pictures of the damaged product and they said you can return it back to any store good luck very generic apology almost computer generated. I would never buy a pair of sneakers or clothing from this franchise.
Apr 6th, 2024