Medallions and Luxury Tile

Not even sure this is a real company. I emailed their team twice a week for 7 weeks and they still haven't even gotten us the CAD images we paid for. We missed the deadline of our job and wasted a ton of time. Do not risk your time or your money here
Apr 20th, 2022

This is week 3 of no response to my emails and phone calls we have yet to receive a call or order confirmation. You better believe the charge has gone through. So we have paid for a product we have not even received a confirmation for. The number listed on the website rings and no one answers. I have left messages that have gone unanswered. To this date we have not received an order confirmation because no one will call us or confirm the order. Buy elsewhere. This is not how you want to spend your time and money.
Jan 28th, 2022

DO NOT ORDER from Medallion Depot. Upon placing my order I was told my order will be shipped within 3-4 weeks which was fine. 4 weeks passed, I called to get the status of the shipment which I was told they were running behind in production and will be shipped the next 5 days (which was another lie). Finally, after 2 months of waiting; I called to cancel my order because they had no intention of shipping my order. I was told that my money was refunded which was not true. I waited 5 days and called my credit card company to dispute the charges. I went online and found the same marble Medallion on Etsy for $150 less and got it in less than 5 days. Don't settle for these phony companies.
Nov 16th, 2021

Nov 7th, 2021

We ordered our medallion in July. I had read the reviews so I decided to call and check and confirm that the same would not happen to us. After confirming that it would take approximately 6 weeks we placed our order. Well 6 weeks past and nothing. After contacting them again we were told 2 more weeks. Ok gave them another 2 weeks. After contacting them again now after another month, they are saying another 2 weeks. This is absolutely ridiculous and not fair. They should let you know upfront how long its going to take so you can make your decision to order or not. You cant be promised one thing and you plan accordingly and then told another. I just cancelled my order after waiting 12 weeks ( two and 1/2 times the time promised)
Oct 28th, 2021